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Assistant Vice President - Audit & Projects at SBIC External Career Site

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Leadership, Complaint Resolution, Strategic Project Management, Performance Monitoring, Regulatory Compliance, Stakeholder Management, Data-Driven Decision Making, Cross-Functional Team Leadership, Problem Solving, Critical Thinking, MS Office, Customer Service Software

Industry

Financial Services

Description

We are seeking an experienced leader to join SBI Cards and Payment Services Ltd. as the Assistant Vice President - Audit & Projects. In this role, you will champion customer satisfaction and service excellence, overseeing complaint resolution, strategic projects, and performance monitoring. Your expertise will drive organizational improvements, enhance customer trust, and ensure compliance with regulatory standards.

Responsibilities

Oversee complaint resolution, strategic projects, and performance monitoring to enhance customer satisfaction and service excellence. Drive organizational improvements and ensure strict adherence to regulatory compliance standards.