LEAD STRATEGY. BUILD RELATIONSHIPS. DRIVE GROWTH.

Are you a forward-thinking financial leader with a passion for building lasting business relationships? We’re looking for a Commercial Banking Manager or Assistant Vice President (AVP) to take charge of the strategic growth and oversight of our commercial banking program. In this high-impact role, you’ll shape the future of our commercial services by expanding deposit offerings, enhancing member engagement, and delivering innovative solutions that meet the evolving needs of our business members. You’ll collaborate across departments to ensure operational excellence and an exceptional service experience.

WHAT YOU’LL DO:

• Lead the development and execution of our commercial banking strategy
• Expand commercial deposit services and drive portfolio growth
• Build strong relationships with business members and deliver tailored financial solutions
• Collaborate with internal teams to streamline processes and ensure compliance
• Champion a culture of service, innovation, and continuous improvement

CORE RESPONSIBILITIES (APPLICABLE TO BOTH TITLES)

• Oversee daily operations of commercial depository services, ensuring regulatory compliance and efficiency.
• Develop, expand, and market commercial banking products tailored to member needs.
• Manage escalated commercial member issues, ensuring high satisfaction levels.
• Partner with the commercial lending team to provide comprehensive financial solutions.
• Implement process improvements and digital transformation initiatives in commercial banking.
• Prepare and present performance reports, including key metrics and financial results.
• Serve as a primary point of contact for internal and external stakeholders regarding commercial banking operations.
• Ensure seamless integration of commercial services across delivery channels.

Additional Leadership Responsibilities (AVP Level)

• Develop long-term strategic plans to grow and enhance commercial banking services.
• Lead high-impact initiatives that strengthen the credit union’s competitive position.
• Represent the department in executive meetings and cross-functional leadership discussions.
• Oversee high-level product development and organizational alignment strategies.
• Provide mentorship to senior managers, ensuring departmental development.

QualificationsEducation & Experience