Assistant VP Default Servicing at Pennymac

Fort Worth, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

115000.0

Posted On

25 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Compliance, Call Monitoring, Quality Assurance, Research, Training, Analytics, Freddie Mac, Fannie Mae, FHA, SQL Programming, Mortgage Servicing, Risk Management, Legal Compliance, Business Analysis, Complaint Management

Industry

Financial Services

Description

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Assistant Vice President Default Servicing is responsible for implementing and managing a line of business specific call monitoring process and Post Mortem QA/QC audit process. As the AVP Default Servicing, you will be responsible for supporting Default Servicing in a Project Management capacity – analysis, design, training, testing, implementation and support of targeted solutions. The Assistant VP Default Servicing will: Manage a QA/QC group that verifies through a combination of QA/QC, Call Monitoring and target reviews, adequate review is being conducted to ensure that compliance policies and procedures are being followed Gather, investigate and review information and conduct research and/or testing, as necessary Participate in the complaint management system and service provider programs, including supervising periodic audits Act as internal consultant to Legal and Business Unit Compliance Officers to ensure compliance requirements are integrated into operations along with training programs and monitoring plans Work with senior management, risk management, finance and other functional areas to provide analytics regarding the performance of the Default Loan Servicing Develop prototype test plans and act as liaison between client community and technical staff, as well as with vendors and end users to create and execute project plans and schedules Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization’s desired culture and values What You’ll Bring Bachelor’s degree in Business, Economics, or related field, or equivalent work experience 5+ years management experience in the mortgage industry required 5+ year’s previous experience in a compliance role in the mortgage role in the mortgage lending/banking industry. Currently working knowledge of servicing compliance, the CFPB, and state and regulatory requirements in mortgage servicing Subject matter expert in Freddie Mac, Fannie Mae, FHA and broad knowledge or federal, state, and CFPB requirements Requires experience with Corporate Compliance Program management; Legal and Mortgage Compliance experience, including supervisory/management experience Basic SQL programming a plus Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: https://pennymacnews.page.link/benefits For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $68,000 - $115,000 Work Model OFFICE

Responsibilities

The Assistant VP Default Servicing is responsible for managing call monitoring processes and QA/QC audits. This role involves supporting Default Servicing through project management, compliance, and analytics.