Assistive Technology Professional Mentor at Numotion

, , United States -

Full Time

Start Date

Immediate

Expiry Date

04 Aug, 26

Salary

0.0

Posted On

06 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mentorship, Complex Rehabilitation Technology, Clinical Assessment, Equipment Selection, ICD-10 Coding, Order Processing, Business Acumen, Customer Service, Clinical Documentation, Payer Requirements, Problem Solving, Training and Development

Industry

Medical Equipment Manufacturing

Description

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action. JOB PURPOSE: The ATP Mentor works in a remote capacity to support Assistive Technology Professionals (ATPs) and/or Rehabilitation Technology Suppliers (RTSs) as they work with customers through all phases of the Complex Rehabilitation Technology service and delivery model. The ATP Mentor works with the end goal of expanding and improving the skills, knowledge, competency, and productivity of professionals new to the field of Complex Rehabilitation Technology. They facilitate the ATP/RTS in meeting all set productivity and performance goals established for the designated period of mentorship. KEY RESPONSIBILITIES: ▪Enrich the ATP/RTS ability to gather, problem-solve, and translate relevant data from the customer andclinician, into wheelchair seating and technology that best meets the customer’s goals. ▪Collaborate with the ATP/RTS during the assessment to meet client-centered goals for ComplexRehabilitation Technology while maintaining requisite knowledge of funding and equipment. ▪Educate ATP/RTS on appropriate selection of equipment in alignment with customer clinical/functionalneeds, payer requirement, with consideration to business best practice. ▪Educate ATP/RTS about appropriate fit and modification of CRT as it relates to the customersclinical/functional need. ▪Educate ATP/RTS to further refine ICD-10 clinical competencies, equipment, and payer knowledge forbest practice. ▪Ensure the ATP/RTS meets consumer, clinician, and caregiver expectations for communication ofobjective findings, goals for CRT, documentation, and timeliness from evaluation to delivery. ▪Offer oversight and instruction on efficient, effective order processing skills and the ATP/RTS ability tonavigate within Numotion’s ecosystem. ▪Build the ATP/RTS business acumen through targeted education on equipment selection, payerrequirements, comparative margin etc. ▪Provide ancillary support to ATP/RTS based on achieved competencies and complexity of assessmentor delivery, including but not limited to oversight of custom molding, K0005 specifications andalternative drive control configuration and use. ▪Assist the ATP/RTS in reaching optimal performance via identification of developing competencies andconnect ATP/RTS to the appropriate subject matter expert for skill building. ▪Communicate with Director of Sales Operations and ATP Developmental team to the ATP’s/ RTS’sprogress through Personal Development Profile. •Assist the ATP/RTS in the achievement of assigned sales goals and objectives. Keeps abreast of allfunding requirements and technological advances within the Rehab Technology industry. ▪Facilitate the ATP/RTS in meeting all set productivity and performance goals established for thedesignated period of mentorship. ▪ Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion’s mission. ▪ Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations. ▪ Always provide excellent customer service for all internal and external customers of the operations. Provide solutions for customer concerns and continually focus on customer service as our top priority. ▪ The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE: ▪ High school diploma and/or GED. ▪ Current Assistive Technology Professional certification ▪ Minimum two (2) years of experience as a Numotion ATP. ▪ RESNA certification. PREFERRED COMPETENCIES AND QUALIFICATIONS: ▪ Bachelor’s degree. ▪ Clinician (OT, PT, COTA, PTA, RN) or health-related degree. PHYSICAL WORK REQUIREMENTS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ▪ Frequent use of hands, wrists, fingers associated with computer equipment. ▪ Prolonged periods of time working at a desk and/or on a computer. ▪ Occasionally move and reach with arms and hands. ▪ Ability to lift/move up to 50 pounds. · At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Responsibilities

The ATP Mentor provides remote support and guidance to Assistive Technology Professionals to improve their skills and productivity in Complex Rehabilitation Technology. They focus on educating staff on equipment selection, clinical competencies, and meeting performance goals.