Assoсiate Manager Payroll Services at UKG

Varna, Varna, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Payroll Processing, Compliance, Vendor Management, Analytical Skills, Problem-Solving, Communication Skills, Attention to Detail, Process Improvement, Training, Reporting, Data Analysis, Team Collaboration, Customer Satisfaction, SOP Maintenance, Payroll KPIs, Automation Testing

Industry

Software Development

Description

Support the end-to-end processing of payroll for the region, ensuring all activities are accurate, timely, and compliant with applicable legislation. Assist in managing relationships with external payroll vendors and internal departments to support smooth payroll operations. Respond to payroll-related inquiries from clients and internal stakeholders in a professional and timely manner. Monitor payroll-related compliance obligations and escalate risks or discrepancies to the Payroll Manager. Collaborate with the team to maintain and improve standard operating procedures (SOPs) and documentation for payroll processes. Track and help report on payroll KPIs such as error rates, processing times, and customer satisfaction metrics. Participate in testing and validation activities for new payroll tools, systems, or automation initiatives. Support the Payroll Manager in identifying process improvement opportunities and implementing changes that enhance efficiency and customer satisfaction. Help train and onboard new team members on payroll systems and procedures. Assist in the preparation of reports, dashboards, and presentations related to payroll operations and client experience. Work with internal functions (Product, Transformation, Legal, Finance, etc.) to support operational integration and resolve routine issues. Medical coverage provided by Bulstrad for you and your dependents Life, AD&D, Disability & critical illness coverage provided by DZI Meal vouchers provided by Edenred - 150 BGN per month Employee Assistance Programs available 24/7 Global Tuition Reimbursement program - up to 7,125 BGN per year Fertility support - up to 13,600 BGN per year Adoption assistance UKG scholarship program 3-5 years of experience in payroll operations, preferably in an international or regional setting. Strong understanding of payroll processes and compliance requirements. Experience working with payroll systems and third-party vendors. Good analytical and problem-solving skills with attention to detail. Strong written and verbal communication skills. Bachelor's degree in business, accounting, HR, or a related field (or equivalent experience). Exposure to global payroll models, multi-country processing, or shared service environments is a plus. Comfortable working with spreadsheets, reporting tools, and basic data analysis. Proactive attitude and willingness to learn and grow into a leadership role over time.

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Responsibilities

Support the end-to-end processing of payroll for the region, ensuring accuracy and compliance. Collaborate with internal departments and external vendors to maintain smooth payroll operations.