Job Posting Title:
Associate Academic Advisor - Steve Hicks School of Social Work Undergraduate Program
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Hiring Department:
School of Social Work
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Position Open To:
All Applicants
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Weekly Scheduled Hours:
40
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FLSA Status:
Non-Exempt
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Earliest Start Date:
Jun 30, 2025
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Position Duration:
Expected to Continue
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Location:

UT MAIN CAMPUS

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Job Details:
About UT Austin: The University of Texas at Austin, founded in 1883, ranks among the 40 best universities in the world with top national programs across 18 colleges and schools. The university is an enduring symbol of the spirit of Texas, driving economic and social progress while serving the city, state, nation and world as a leading center of knowledge and creativity. Our work is inspired by the bold spirit of Texas and our commitment to its people.
The Steve Hicks School of Social Work, ranked among the top 10 programs of social work education in the country, values high-level scholarship, innovative teaching and commitment to service. Our mission is to promote social and economic justice, alleviate critical social problems and enhance human well-being.
Learn more about UT Austin’s mission and values, leadership and strategic plan.
Purpose
To participate in the planning and delivery of academic advising and student success functions for students in the Steve Hicks School of Social Work Undergraduate Programs, demonstrating a beginner/intermediate level of expertise and skill. Responsible for understanding and interpreting the requirements and academic options in the specific area and in other campus departments to facilitate the student’s pursuit of social work.
General Notes
About UT Austin: The University of Texas at Austin, founded in 1883, ranks among the 40 best universities in the world with top national programs across 18 colleges and schools. The university is an enduring symbol of the spirit of Texas, driving economic and social progress while serving the city, state, nation and world as a leading center of knowledge and creativity. Our work is inspired by the bold spirit of Texas and our commitment to its people.
The Steve Hicks School of Social Work, ranked among the top10 programs of social work education in the country, values high-level scholarship, innovative teaching and commitment to service. Our mission is to promote social and economic justice, alleviate critical social problems and enhance human well-being.
Learn more about UT Austin’s
mission and values
,
leadership
and
strategic plan
.

Benefits package:

• 100% employer-paid basic medical coverage
• Retirement contributions
• Paid vacation and sick time
• Paid holidays
• For more Total Rewards click here

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described. Even if you don’t qualify or have specific experience in every facet of this role, we encourage you to apply for any role you’re personally interested in and excited to drive positive change.
Purpose
To participate in the planning and delivery of academic advising and student success functions for students in the Steve Hicks School of Social Work Undergraduate Programs, demonstrating a beginner/intermediate level of expertise and skill. Responsible for understanding and interpreting the requirements and academic options in the specific area and in other campus departments to facilitate the student’s pursuit of social work.
Responsibilities

Academic Advising

• Advise BSW students on academic planning, course selection, degree requirements, academic progress, deadlines, SHSSW and university policies, and campus resources.
• Meet individually or in groups with students to support their development.
• Collaborate with BSW advising staff, including student team members, to ensure students receive accurate, timely support and information.
• Assist with registration-related tasks including prerequisite waivers, non-major registration support, and add/drop processing.
• Record student interactions in Advisor’s Toolkit, maintaining documentation in accordance with FERPA and university policy.
• Provide proactive referrals to campus services such as mental health, financial aid, and academic support.
• Support the Senior Advisor in advising-related administrative tasks and initiatives

Student Recruitment and Communication

• Serve as a first point of contact for prospective BSW students (e.g., internal/external transfers, visiting students).
• Facilitate information sessions and advising for internal transfer students exploring or entering the major.
• Present program information to prospective students and families in individual and group settings.
• Collaborate with University Admissions to align BSW recruitment efforts, ensure visibility in campus-wide materials, and participate in all relevant admissions events.
• Maintain accurate materials on the BSW website and online platforms.
• Produce and distribute a weekly electronic newsletter for current BSW students highlighting events, deadlines, and opportunities.
• Assist with digital communication strategy and ensure advising resources are current and accessible.

Program Management

• Participate in orientation programming for first-year and transfer students, in collaboration with New Student Services.
• Assist in organizing and executing student-facing events such as workshops, Q&A sessions, and program briefings.
• Maintain confidential digital records in Box and other systems as appropriate.
• Represent BSW advising during major SHSSW or UT-wide events including but not limited to Welcome to Texas, Gone to Texas, Honors Day, ACC to UT, and Commencement.
• Participate in professional development activities (the university’s Academic Counselors Association, NACADA, etc.)
• Assist with data collection and reporting to support assessment and planning.

Social Work Education Enhancement Program (SWEEP)

• Support SWEEP program operations under the direction of the BSW Program Coordinator
• Assist with mentor recruitment, onboarding, and training logistics.
• Help coordinate student engagement activities such as community-building events, check-ins, and social work-related programming.
• Provide administrative support for SWEEP mentor/mentee tracking and communication.

Additional Duties

• Perform other related duties as assigned.

Required Qualifications

• Bachelor’s degree in related field (equivalent combination of relevant education and experience may be substituted as appropriate.)
• Experience working with students in a higher education or college-preparatory setting, such as academic support and planning, student engagement, or student development.
• Demonstrated ability to prioritize job tasks in dynamic circumstances without sacrificing accuracy and attention to detail.
• Demonstrated ability of excellent interpersonal, verbal, and written skills.
• Comfort with public speaking, including phone/video calls, delivering presentations and communicating with individuals or groups
• Solid knowledge of office productivity tools, such as Mac OSX and Microsoft Office.
• Strong orientation toward teamwork, with the ability to work effectively across roles and functional areas
• Ability to take initiative and work independently.
• Flexibility and adaptability in responding to the needs of students and the advising team

Preferred Qualifications

• Master’s degree in a related field and 2 years’ experience working with college students in an academic counseling capacity in a university setting and/or at University of Texas at Austin.
• Experience with UT student services procedures and/or experience in student personnel programs.
• Knowledge of university resources and administrative applications.
• Familiarity with campus culture and student life.
• Proficiency with UT course management and student information systems, including Advisor’s Toolkit, EASI, NRRECS, , and the Grade Reporting system.
• Admissions and recruitment experience.

Salary Range
$42,000+ depending on qualifications

Working Conditions

• Standard office conditions with the majority of time spent in contact with students, parents and student groups during usual office hours.
• Some evening and weekend work.
• This position is based in Austin, TX and is required to work on campus

Work Shift

• Monday – Friday (hours set by supervisor)
• Occasional/seasonal evening and/or weekend work.

• Occasional travel required

  Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
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Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
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Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an
equal opportunity/affirmative action employer
, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original
documents
to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF