Associate, Account Documentation Specialist, WMO, CGBO, Group COO at DBS Bank

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client onboarding, Data maintenance, Documentation review, CDD guidelines, Due diligence, Account opening, Banking operations, Avaloq, Wealth private banking, Communication skills, Reporting, Stakeholder management, Regulatory compliance, Static data maintenance, Risk escalation

Industry

Banking

Description

Business Function Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Documentation review for client onboarding and static data maintenance and transactions documents. Liaise with different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases. Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action. Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA. Generate and follow through with various reports (eg: daily & exception reporting, aging etc.). Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems. Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions. Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead. Requirements Familiar with Client Onboarding & Data Maintenance. Knowledge of CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate). Well versed in different corporate entity structures & corresponding documentation requirements and account structuring knowledge. Able to work in fast paced environment. Good communication skills. Knowledge of banking operations, account opening, client's data processing and updating. Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred. Work location is Jurong East. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Location: DBS Asia Gateway Job: Operations Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Responsibilities

The associate is responsible for reviewing client onboarding documentation and maintaining static data while ensuring compliance with regulatory standards. They must also track documentation deficiencies, liaise with internal stakeholders, and ensure service requests are processed accurately and within agreed SLAs.