Are you looking for an opportunity to work with a thriving team, enhance your skills, and take the next step in your insurance career? Do you want to join a global leader in the professional services space? This could be the perfect opportunity for you!
This role is subject to our SmartWorking policy, which may allow for a hybrid work style.

SKILLS AND EXPERIENCE THAT WILL LEAD TO SUCCESS

• A self-motivated professional with a client-first mindset.
• Someone who thrives in a fast-paced, client-facing environment.
• A problem-solver who can develop innovative solutions to meet client needs.
• 3 + years of insurance industry experience; 5 years preferred.
• RIBO License is required;
• Excellent interpersonal, communication, and presentation skills, both verbally and written;
• Client focused with confirmed relationship building skills;
• Ability to work collaboratively as a key member of a team and independently with minimum supervision.

Each day is unique in this role. The daily work may look like any combination of tasks, such as:

• Handling the client renewal process and collaborating with all members of the client team on marketing requirements, deadlines and deliverables on assigned accounts.
• Identifying specific client risk exposures.
• Establishing account specific service plans and delivery approaches which support coverage solutions and provide continued opportunity for Aon product / service exposure.
• Coordinating client information with the Broking Team to initiate renewal process.
• Servicing existing programs, defining routine risk exposure, and providing first level advice on general policy coverages under the direction of the principle Account Executive.
• Preparing client service summaries, program reports and client survey information for review by Service Team Management.
• Receiving and processing client requests and reviewing documentation for routine policy changes, additions, deletions, renewals or cancellations.
• Receiving policy contracts from the Broking Team, providing first level review to ensure apparent client needs have been met.
• Reviewing endorsements, cover notes and certificates of insurance produced by the Client support team to ensure their accuracy and completion in support of the team’s service plan.
• Leading by example by demonstrating and sharing with all lines of business the importance of best practice.
• Other related duties and responsibilities as assigned.
• Handling and servicing an assigned book of accounts.
• Collaborating closely with the Client Executive while also maintaining individual client relationships.
• Building and maintaining trust with an existing and expanding client base.
• Providing proactive, high-quality service and technical expertise to meet client needs.
• Collaborating with internal teams to ensure seamless service delivery.
• Support the growth and retention of the book of business through exceptional client engagement