Career Level: 10 Entry
Posting Date: 12 Sept 2025
Location: Belfast, Ireland (Hybrid Working Available)
Salary: Competitive + Bonus + Benefits
Role Type: Full-Time, Permanent

LAUNCH YOUR CAREER IN SAAS ACCOUNT MANAGEMENT

Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry? Do you thrive on building relationships and learning how great customer experiences drive business success?
We’re looking for an Associate Account Manager (Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growth—with training, mentorship, and real-world exposure to software products and clients.

• Support senior team members in managing a portfolio of software clients
• Help prepare client communications, meeting summaries, and follow-up actions
• Coordinate product demos, training sessions, and webinars
• Learn how to identify customer needs and gather product feedback
• Work closely with sales, support, and product teams to deliver a seamless client experience
• Maintain accurate CRM records and track client touchpoints
• Monitor basic account health metrics and flag issues to the team
• Contribute to renewal documents and commercial proposals
• Stay informed about industry trends and competitors to support client conversations
• Assist in distributing marketing content that enhances the customer journey