Associate - Accounts Receivable - Pune - UK Shift at WNS Global Services

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, F&A Background, Process SLA, Quality Efficiency, Broker Queries, Reconciliations, Query Resolving, Customer Dissatisfaction, Team Collaboration, Payment Allocation, Email Inquiries, Process Improvement, Escalation Management, Learning Academy, Payment Identification

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Accounts Receivable experience is must – with F&A background Prioritizing work and completion with the specified turnaround time.Adhering to Process SLA and Quality efficiencyHandle inbound and outbound calls to answer broker queriesPromote New ABC portal Enhancement and Register new brokersMaintaining high accuracy on Reconciliations and Query resolvingComprehending and responding to email inquiries from brokerManaging customer dissatisfaction and complaints, reporting to Team Manager and compliance teamWorking closely with the colleagues and delivering on the instructions from the Lead and Team managersTimely escalations on Broker account for Non Performing accountsContinues learning to improve knowledge and increase versatility (Learning Academy)Highlight any process risk and share improvement ideasParticipate in process huddles and contributeAllocation of Payment and identify payment from source description Qualifications B Com

Responsibilities

The role involves managing accounts receivable tasks, including handling broker queries and maintaining accuracy in reconciliations. Additionally, the associate will be responsible for timely escalations and contributing to process improvements.