Associate Analyst at Commonwealth Bank

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations, Customer service, Time management, Risk management, Analytical skills, Problem solving, Communication, Interpersonal skills, Data analysis, Attention to detail, Accountability, Continuous improvement

Industry

Financial Services

Description

Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things. Job Title: Associate Analyst Location: Bangalore Business & Team: Retail Operations Impact & contribution: You are an operations professional who makes things happen for our customers. Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS. Your contribution would include: Helping customers achieve their dreams. Being a highly motivated member of the team with self-starter skills and can take accountability when working alone. Exceptional time management skills and Exceptional customer service skills (Internal and External to CBA) Roles & Responsibilities: Review the home loan discharges applications with good understanding on customer request within agreed turnaround time, ensuring consistent accuracy in a high-volume environment. Take responsibility for the quality of work submitted and ensure highest standards are maintained. Applying sound risk management practices by pro-actively identifying and responding to risks and reporting them as necessary. Providing high levels of internal customer service by working with internal stakeholders to resolve any customer issues. Raise operational continuous improvement suggestions identified while completing tasks. Essential Skills: Minimum of 1-3 years’ experience in a related operational role within the financial services industry Highly energetic and dynamic professional who are always striving to do better for our customers. Excellent communication skill Written and Oral. Strong in exercising sound judgement backed by analytical and problem solving skill. Carrying impressive interpersonal skills to communicate effectively with our Australian frontline and leading lenders. Demonstrate curious mindset and ability to investigate. Qualifications: Bachelor's degree in a relevant field such as Finance, Accounting, or Business. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 29/04/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

Review home loan discharge applications within agreed turnaround times while maintaining high accuracy and quality standards. Proactively identify and report operational risks while collaborating with internal stakeholders to resolve customer issues.