Associate/Analyst, Corporate Account Services - Centralised Mandate Team, I at DBS Bank

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

0.0

Posted On

26 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Controls, Corporate Banking, Document Verification, AML/CFT Compliance, Stakeholder Management, Process Improvement, Risk Management, MS Office, Transaction Monitoring, SLA Management, ID&V Screening, Case Management

Industry

Banking

Description

Business Function Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities Receiving and sorting documents from various channels, creating cases in system, scanning documents, following up on outstanding original documents, and managing the preparation and sending of rejection letters and archival processes. Perform document checks on Instruction (i.e., Board Resolution, Structured Form) for change of account signatories (for CASA, T&M, Credit Facilities, Documentary Trade, SFS (Securities and Fiduciary Services), T&M (Treasury & Markets) as well as support for indemnity services request (fax indemnity, designated staff for callback and email indemnity) etc.). Conduct ID&V (identification & Verification) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatory. Ensure all tasks assigned are carried out in accordance with the operating and compliance procedures. Participate in department’s initiatives (process improvements, system enhancements etc.) e.g., Work across business and technology lines and functions to define, analyse and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance. Ensure all requests are processed within the agreed service-level agreement (SLA). Coordinate and follow up discrepancy items with relevant parties promptly and escalate any exceptions to supervisor. Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor at once. Attending to email & phone enquiries from BUs (Business Unit) and other teams. Handle internal customer complaint tactfully and ensure responsive problem solving for enquiries from branches and other units / parties. Stakeholder Management with Regional Ops and Product Team, Risk & Control.Ensure SOPs (Standard Operating Procedure) are updated frequently.Accept any ad-hoc duties when assigned. Requirements Bachelor’s Degree in any field. Relevant experience in operational controls & pre-checks capability in a Corporate Bank settings. Proficient in MS (Microsoft) Office Applications. Have a strong control and process management mindset, constantly paying attention to details and have ability to perform deep-dive investigation. Ability to exercise sound judgement on transaction monitoring and escalation of red flags. Strong domain knowledge and work experience on corporate banking and associated process life cycles. Passionate on driving changes and possess a can-do attitude in face of challenges. Flexibility and ability to multi-task and take on diverse types of roles and activities at the same time in a fast-paced environment. Able to effectively manage time and prioritize tasks and responsibilities. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Location: DBS Asia Hub Job: Operations Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Responsibilities

Manage the processing and verification of corporate account documents, including signatory changes and ID&V screening. Ensure all operational tasks comply with bank policies, regulatory requirements, and agreed service-level agreements.