Business FunctionGroup Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities* Provide timely and accurate Client deliverables in line with agreed service level standards* Work as a team with maker & checker functionality to ensure timely and accurate input of activity and static data* Provide support, guidance and knowledge for processing staff and ensure all staff are aware of any new procedures, new products, new services* Actively involved in the conversion of new accounts, ensuring set up is timely, complete and accurate* Act as backup in all processing functions particularly the processing of corporate events and pricing of securities* Assist in drafting Financial statements in RAP7 and IFRS standards* Troubleshooting of issues prior to querying with vendor and continue to provide support and follow up with vendor until issues are resolved* Actively involved in BCP procedures/tests, preparation of documents relating to BCP/DR* Actively involved in risk procedures/reporting requirements and bank standards* Handle queries from clients and ensure that such queries are responded within the agreed service standards* Assist section head on projects to reduce operational risk and improve work process* Assist section head to track and collate management stats Requirements* Degree holder with minimum 1-3 years working experience in banking operations role* General knowledge of Portfolio Accounting/Fund Accounting/Registrar Services* Knowledge of General Ledger reporting and Singapore GAP/RAP7 accounting standards* Able to work under pressure & work beyond normal working hours where necessary* Able to communicate effectively (verbal & written) with product owner, external customers, counterparties and internal BUs* Good team worker/leader, show initiative, support others in the team as necessary.* Knowledge of MS Office applications especially MS Word and MS Excel* Able to perform rotating shifts on weekdays Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

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