The Legal team is responsible for managing the legal affairs of the company, including providing legal counsel across the organization, handling disputes, and creating and enforcing intellectual property.

• Execute day to day maintenance for core legal platforms (e.g., CounselLink, MyContracts, iManage, Xakia), ensuring smooth operation and user onboarding/offboarding.
• Serve as the first line of support for legal technology tools, troubleshooting issues and working with IT for resolution.
• Drive process efficiency by documenting SOPs for core legal operations, ensuring standardization and clarity.
• Continuously improve legal processes by documenting workflows, identifying inefficiencies, and recommending optimizations.
• Assist in matter creation and tracking within CounselLink, ensuring accuracy in legal records.
• Support the administration of the e-billing process, ensuring timely and accurate invoicing.
• Review legal invoices in CounselLink, ensuring compliance with billing guidelines before approval.
• Support financial tracking and cross-charging as needed, ensuring accurate financial allocations and transparency.
• Oversee invoice processing workflows, sending reminders and ensuring timely approvals from legal teams.
• Maintain e-billing system, ensuring compliance with legal and organizational standards, and collaborate with legal and finance teams to resolve any billing discrepancies.
• Support the Legal and Finance team in updating and managing metrics and reporting and providing the subsequent data to various stakeholders.
• Generate reports from legal systems, tracking matter progress, financial spending, and system usage metrics.
• Own and triage the Legal Operations Support mailbox, responding to queries, routing requests and tracking recurring issues.
• Deliver onboarding training for legal-tech platforms (CLM, MMS, DMS, e-billing etc).Administer professional content subscriptions, handling license allocation.