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Associate AP Problem Resolution Process Expert at Capgemini Portugal
Cairo, Cairo, Egypt -
Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Accounts Payable, Problem Resolution, Process Improvement, SLA Management, Invoice Processing, Operational Issue Resolution, Compliance, Frictionless Finance

Industry

IT Services and IT Consulting

Description
Job Description Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised by more junior team members. Their domain expertise means they are responsible for problem identification and resolution of accounts payable invoicesJob Description - Grade Specific Ensure that the daily activities within hisorher responsibilities are fulfilled properly and timely in accordance with Desktop Procedures and SLA targets. Demonstrate knowledge of processes and procedures relevant to the function and proactively identifies improvement opportunities. May support others in process related areas, as outlined by the Team Leader Processing of incoming invoices, with initial problem identification and resolution Is responsible for processing transactions and producing outputs
Responsibilities
The role focuses on resolving complex accounts payable invoice issues and ensuring service levels and key measurement targets are met. The expert acts as a subject matter expert to guide junior team members and drive process innovations.