Overview:
At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

DESCRIPTION

The Professional Services team plans, guides, and delivers client implementation projects, all with the aim to meet timeline and budget expectations and achieve organizational goals.

Your day-to-day job will consist of:

• Provide implementation, consulting, and training services remotely to Higher Education clients using HR-related applications
• Maintain attention to detail and time management skills
• Provide timely responses to customers and fellow employees across the organization
• Provide excellent oral and written communication skills
• Provide excellent customer service and conflict resolution skills
• Exhibit the ability to work with multiple clients on a daily basis
• Provide project management principles to maintain the status and action items for multiple projects

Note: this is a part-time job opportunity.
Qualifications:

MINIMUM QUALIFICATIONS

• Minimum of 2-3 years of relevant and related work experience implementing clients on software applications
• Bachelor’s degree or equivalent, or equivalent years of relevant work experience
• Experienced in Office 365 including Microsoft Word, Excel, PowerPoint, and Outlook
• Previous project experience including accurately maintaining confidential client data in Salesforce CRM

PREFERRED QUALIFICATIONS

• Experience working with K-12 or Higher Education personnel
• Project management related experience managing multiple projects (PMP not required)
  Compensation & Benefits:

Please refer the Job description for details