At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

ASSOCIATED BANK REQUIRES YOU TO DIRECTLY REPRESENT YOURSELF AND YOUR OWN EXPERIENCES DURING THE RECRUITING AND HIRING PROCESS. ASSOCIATED BANK CONDUCTS A THOROUGH BACKGROUND CHECK ON ALL NEW HIRES.

We invite you to view the opportunity below.
Act as and is responsible for all Bank Manager accountabilities when in a Branch location without an assigned Bank Manager. Provide leadership and implement strategies/activities that increase productivity that enable sales targets achievement which improve the financial performance of the branch. Deepen current and develop new customer relationships through a needs-based approach by prospecting new households and businesses while growing existing customer relationships. Work closely with internal departments to offer a variety of products and services to customers and prospects. Coach and develop branch colleagues while fostering a positive and inclusive environment to ensure personal commitment to exceeding customer expectations. Implement and champion change for branch colleagues and customers. Mitigate risk through planning, directing and controlling bank operations, ensuring that established policies, procedures and compliance requirements are consistently followed. Delegate responsibilities to colleagues as needed to meet branch objectives. Observe, coach and lead delivery of excellent customer service within the branch to achieve established customer service targets.
This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.
Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements. Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act.

This person will also:

• Visible leader of the branch, responsible for daily operation and supervision of branch colleagues to ensure key objectives are met. Ensure the branch is properly staffed and scheduled to meet customer service expectations as well as sales and operational objectives.
• Provides inspection, timely coaching, and documentation for team performance, regulatory and compliance requirements and ensure complete adherence to all company policies and procedures.
• In conjunction with Next Level Leader/ Manager, establish sales, service, operations and financial goals that are clear and measurable. Establish action plans and hold team accountable to meet or exceed goals.
• Recruit, hire, train and develop branch colleagues in collaboration with key partners. Foster an inclusive team environment by selecting and hiring quality team members who are collaborative, results driven and possess strong sales and service aptitude. Drive colleague development through utilization of performance management tools and consistent check-ins and observations. Manage new hire onboarding process and ensure all colleagues are highly engaged and are supported through their development.
• Prospect new relationships while retaining and deepening existing relationships. Initiate new business opportunities for the bank through the development of new prospects, centers of influence and excellent service of existing client relationships. Identify referral opportunities and make referrals to key partners.

• Uphold the bank’s philosophy and all policies by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization. Comply with lending authority and consistently adhere to credit policies and procedures. Responsible for the understanding, knowledge and management of all required training and compliance issues (i.e. CIP, BSA).Actively participate in community organizations and activities in a manner which reflects favorably on Associated Bank. Encourage colleagues to participate in company and community activities to enhance company diversity and inclusion.

EDUCATION

• Associate’s Degree or equivalent combination of education and experience Business. Required

EXPERIENCE

• 1-3 years Demonstrated leadership and / or supervisory. Required
• 1-3 years Progressive responsibility within a financial organization to manage a branch and deal effectively with colleague and customer relations matters. Required
• 2-4 years Customer Facing Sales and Service. Required

Please refer the Job description for details