Full Time
Maryland Heights, Missouri
Posted 06/17/2025
Business unit: Customer Operations
Areas of interest: Business Analysis, Information Technology, QA/Testing
Requisition Number: 2025-56590

BGN331

Are you seeking fulfilling work where you can make a real difference in our contact centers? Do you have the curiosity to continuously learn new areas, to understand existing business processes and drive continuous improvements? If you’re a natural problem-solver who thrives in cross-functional team environment, you could find your perfect fit on the Call Center Desktop Applications team at Spectrum. Help us create the intuitive agent tools that empower our agents to deliver exceptional customer experience during every interaction.
At Spectrum, we keep our customers connected across a 41-state footprint. Our Call Center Desktop Apps team support team helps maintain the company’s information technology (IT) infrastructure in support of our customers and call center employees. By keeping our hardware and software updated and running smoothly 24/7, our Desktop & IT support team helps deliver the exceptional services and experiences Spectrum is known
for.

REQUIRED QUALIFICATIONS

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• Experience: Business analysis or related experience: 0-2 years

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• Education: Bachelor’s degree in business or related field or equivalent combination of education and experience

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• Technical skills: Comprehensive knowledge of software applications such as Word, Excel, PowerPoint, etc.

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• Abilities: Quickly identify business problems & opportunities; prioritize & organize effectively; analyze & interpret data; communicate with all levels of management and company personnel

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• Hybrid Schedule: Four in-office days weekly
  
  This position is not eligible for immigration sponsorship

Please refer the Job description for details