NORTHERN CASE MANAGEMENT HAVE BEEN ESTABLISHED SINCE 1997, FOUNDED TO SUPPORT PEOPLE WITH ACQUIRED NEUROLOGICAL DAMAGE (I.E. BRAIN & SPINAL CORD INJURY). IN 1997 THIS LEVEL OF SUPPORT WAS ALMOST UNHEARD OF BUT HAS SINCE BECOME AN INTEGRAL AND INCREDIBLY IMPORTANT ELEMENT OF SUPPORTING PEOPLE WITH ACQUIRED NEUROLOGICAL DAMAGE.

We have an amazing opportunity for an Associate Clinical Case Manager to join us as at Northern Case Management.

ABOUT THE ROLE:

The primary role of the Clinical Case Manager is to network cost effective services and resources on behalf of our clients to bring about an improvement in their quality of life. This includes assessing, facilitating, planning and advocating for their needs on an individual basis. This ensures that management is Client focused; that the most appropriate services are accessed; and that continuity, consistency and structure are maintained. Our work includes setting rehabilitation goals with Clients and support workers in the home environment; facilitating the client’s and family’s adjustment to the injuries; recruiting, training and supporting support workers; and managing care regimes

SOME OF THE MAIN ROLES AND RESPONSIBILITIES:

• Provide & maintain a case management service to a range of clients, families & Finance Deputies working within all NCM Policies, Procedures & supporting documentations.
• Assessment of Client Needs and Risks and Produce Case Management Plan and agree with the client and/or their representatives prior to providing active intervention.
• Produce action plans and goals with timeframes that are specific and relevant to the client.
• Establish and maintain a positive therapeutic working relationship with clients, families, Deputies and litigation solicitors.
• Produce and implement a Support & Rehabilitation Plan with specific guidelines for support workers to implement the support/rehabilitation program.
• Recruit, select & manage care/support workers.
• To undertake any other duties appropriate and as reasonably required, to meet the changing needs of the service.
• Ensuring service user needs and business objectives are met.