ASSOCIATE CHIEF MEDICAL OFFICER at Callen-Lorde Community Health Center

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

350000.0

Posted On

04 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Leadership, Quality Improvement, Regulatory Compliance, Provider Development, Patient Care, Operational Excellence, Collaboration, Problem Solving, Interpersonal Skills, Data-Driven Decision Making, Electronic Health Records, Healthcare Advocacy, Community-Based Healthcare, Cultural Competence, Continuous Learning, Mentorship

Industry

Hospitals and Health Care

Description

Job Details Job Location: Callen-Lorde Community Health Center - Manhattan - New York, NY 10011 Position Type: Full Time Education Level: Graduate Degree Salary Range: $325,000.00 - $350,000.00 Salary/year Job Shift: Any About Us: Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. Our Mission: Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New York’s lesbian, gay, bisexual, and transgender communities — in all their diversity — regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues. About the Role: Callen-Lorde Community Health Center is seeking a collaborative, mission-driven Associate Chief Medical Officer (ACMO) to serve as a senior clinical and operational leader across the organization. Reporting to the Chief Medical Officer (CMO), the ACMO provides enterprise-wide oversight of clinical operations, quality, provider performance, and regulatory compliance. In addition to system-level responsibilities, the ACMO serves as the site medical leader for Callen-Lorde’s flagship Chelsea location, with direct accountability for clinical operations, provider leadership, quality outcomes, and day-to-day medical oversight at the site. In this capacity, the ACMO partners closely with site leadership, clinical directors, and administrative operations to ensure high-quality, patient-centered care, operational excellence, and alignment with organizational strategy. This role bridges executive leadership and frontline clinical practice, maintaining a limited clinical panel while representing the CMO internally and externally as needed. Key Responsibilities: Executive & Clinical Leadership Serve as a senior clinical leader supporting the CMO in overseeing medical operations across the organization. Represent the CMO internally and externally in their absence. Provide leadership, supervision, and professional development for Clinical Directors, Associate Directors of Medicine, and medical providers. Foster a culture of collaboration, accountability, continuous improvement, and patient-centered care. Clinical Operations & Access Oversee daily clinical operations including provider scheduling, patient flow, coverage planning, and productivity. Partner with administrative operations and site leadership to optimize workflows and staffing models. Monitor performance metrics related to access, efficiency, quality, and provider productivity. Provide clinical coverage and limited patient care, maintaining a panel on a part-time basis. Participate in after-hours and on-call coverage on a rotating basis as required. Quality Improvement & Compliance Lead and support Quality Improvement and Quality Assurance initiatives, including audits, peer chart reviews, and corrective action planning. Ensure compliance with Article 28, HRSA, HIPAA, and other applicable regulatory and accreditation requirements. Set, monitor, and evaluate clinical quality indicators and outcomes. Provider Development & Training Oversee recruitment, onboarding, orientation, and ongoing training of medical providers. Conduct 90-day evaluations and provide ongoing supervision and mentorship. Facilitate departmental meetings, provider education sessions, and professional development initiatives. Strategy, Collaboration & External Partnerships Partner with executive leadership on staffing, budgeting, and resource allocation aligned with organizational strategy. Collaborate with Patient Experience, Referral Management, and hospital partners to support care coordination, transfers, and admissions. Represent Callen-Lorde at professional conferences, trainings, and community events. Work Schedule: Callen-Lorde's main site in Chelsea is open Monday through Saturday. This is a full-time exempt position with regular business hours. Occasional evenings and on-call coverage are required. Benefits: Salary will be accompanied by the following benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. Learn more about our employee benefits. Qualifications Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited medical school. Valid and unrestricted license to practice medicine in New York State. Board Certified or Board Eligible in Primary Care or a related specialty. Minimum of 7 years of clinical experience and 3–5 years in a leadership or administrative role. Demonstrated experience in clinical operations, quality improvement, and workflow optimization. Strong interpersonal, leadership, and problem-solving skills.Proficiency in data-driven decision-making and use of electronic health records (EHR). Desired Characteristics Demonstrate effective communication and interpersonal skills to serve individuals from varied backgrounds, ensuring care is delivered in a manner that aligns with cultural and linguistic appropriateness requirements and organizational protocols. Commitment to continuous learning and professional development. Commitment to community-based healthcare, understanding its vital role in promoting health equity and improving population health outcomes. Commitment to the mission of Callen-Lorde.

Responsibilities

The Associate Chief Medical Officer will oversee clinical operations, quality, and provider performance across the organization while serving as the site medical leader for the Chelsea location. This role involves maintaining a limited clinical panel and representing the Chief Medical Officer internally and externally.