EXPERIENCE AND EXPECTATIONS

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• At least 8+ years of relevant experience in Communications Marketing and/or related fields, including research, management consulting, media or publishing

• Curious communicator with a genuine strong interest in science and health.
• Experience in pharmaceutical and biotechnology industry
• General awareness of the Therapeutics Goods Administration (TGA) and Pharmaceutical Benefits Scheme (PBS), universal healthcare system would be welcomed.
• Bachelor’s degree in a relevant field from an accredited college or university.
• Ability to manage large projects, as well as teams, on multiple sizable accounts.
• Understands clients’ businesses and their missions, as well as their key stakeholders: consumers, employees, regulators, media, third party and advocacy groups.
• Strong communication and interpersonal skills – active listening and ability to ‘read the room’ with clients and colleagues
• Confidence in presenting / selling in ideas, stories or solutions Problem solving and analytical skills, with the ability to identify right internal stakeholders for any escalation required
• Ability to manage competing interests
• High emotional intelligence
• Good judgment
• Forward-thinking
• Ability to take on and learn from constructive feedback, both good and bad
• Understands industry specialty areas and roles.

ROLE SUMMARY

In an esoteric sector like Healthcare, accurate information, trust, and patient well-being are paramount. Connecting people, science, and health is a multidimensional endeavor that requires an integrated approach to simplifying the complex, empowering decision making, and engaging the community to elevate better health outcomes. Edelman works at this intersection and is building a people first Healthcare team to work on things that matter.
In Australia, Edelman works with clients across the Pharma, Med Tech and Consumer Wellness sectors. A successful candidate will be responsible for the management of clients within these sub-sectors and lead programming that ranges from B2B and B2C health marketing, policy, advocacy and engagement initiatives as well as corporate communications, reputation and risk efforts.
The Associate Client Director for Health will possess sound pharmaceutical industry experience, with preferable med tech and consumer wellness expertise. In partnership with our integrated solutions team, this role will specifically contribute to the interpretation and development of product related communications challenges in Australia and at times New Zealand.

RESPONSIBILITIES AND REQUIREMENTS

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• Partner with established phara/med/healthcare clients to deliver robust communications strategies and programmes in support of their business objectives.

• Act as a trusted partner to promote, protect and evolve their brands through proactivley identifying opportunities or effectivley managing risk.
• Lead your client relationships; managing day to day contacts and reguarly interface with client contacts
• Oversee and nurture bold, transformative work while counselling clients to help them achieve their communication and business objectives.
• Contribute to the development of the Health team by sharing market/industry updates, best practice and continuous L&D for a thriving performance driven culture.
• Thoroughly understand Edelman’s various consulting processes/approaches, crafts, products and global capabilities, identifying opportunities to furher expand our client engagements.
• Demonstrate the value of these offerings to clients, and lead in their planning and execution.
• Contribute to the winning of new client business and organic opportunities within your existing client base.
• Contribute towards accurate forecasting and active commercial management of your accounts.
• Uphold the Edelman values and behaviours in all aspects of your work and conduct.