Associate Client Manager - BevAI at NielsenIQ

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

83000.0

Posted On

13 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Client Relationship Management, Consultative Approach, Issue Resolution, Proactive Insights, Action-Oriented Recommendations, Presentation Skills, Strategic Thought Leadership, Time Management, Adaptability, Urgency, Positivity, Critical Thinking, Data Storytelling, Matrixed Environment Management, Microsoft Excel

Industry

Software Development

Description

Company Description R26_0004946 At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for an Associate Client Manager to add to our BevAI team. Remote role based in the US. Candidates must be physically located within the US. Job Description As an Associate Client Manager, you'll be part of a team of experienced industry retail insights experts with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards. This role has deep knowledge of the customer’s business and industry that enable you to identify new opportunities for NIQ to drive value. You'll work successfully across a matrixed organization structure, fully leveraging the service model. Responsibilities: Work as a master of propriety NIQ tools and metrics and use these to help solve clients' business questions. Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity. Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing. Understand and leverage NIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations. Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently. Lead client presentations with proactive insights and action-oriented recommendations. Drive strategic thought leadership with customers leveraging NIQ tools and assets. Identify opportunities for increased partnership and elevate those opportunities to organizational partners. Take initiative to remove roadblocks when they arise. Facilitate clear day-to-day communications with customers, proving the value of NIQ solutions in support of growth, adoption, and value creation. Ensure client stakeholders buy into outcomes and value NIQ is delivering to them. Understand client structure and organization. Ensure on-time delivery of solutions to achieve forecasted revenue on-time Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome Client briefing: Ensure client briefing is received as per the briefing form with all areas filled. Ask questions to client to probe and understand the real issue. A Little Bit About You You are flexible and easily adapt in a dynamic work environment. You have a can-do attitude and are able to tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You are comfortable working with complex customer relationships and issue resolution. You are creative in leveraging existing data sources to answer tough questions. You work collaboratively, part of a remote team within a challenging and matrixed environment while maintaining high standards. You have strong time management skills and are comfortable managing multiple priorities. #LI-Hybrid Qualifications 3+ years industry experience in the CPG industry and/or related sales, category management, market research. Familiarity with NIQ (or similar) platforms, syndicated data, and retail measurement tools is highly desirable. Advanced capability in data analysis and synthesis, leveraging large datasets to uncover trends, patterns, and business opportunities. Proficiency in utilizing Discover and helping diminish/eliminate client concerns and roadblocks in order to drive usage. Skilled at managing complex client relationships and solving problems effectively. Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, matrixed environment. Ability to coach others in data analyses and working with NIQ tools. Curious person who likes building stories based on data to answer questions. Strong analytical mind and excellent numerical skills. Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides. Excellent command of both written and spoken English. Digital savvy and fast learner of concepts/tools/analyses. Category Management experience preferred. Additional Information This role has a market-competitive salary with an anticipated base compensation of the following range: $69,800 - $83,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more. US Benefits Comprehensive healthcare plan (medical, Rx, dental and vision). Flexible spending accounts and Health Savings Account (including company contributions). Life and AD&D insurance. 401(k) retirement plan including company matching contributions. Disability insurance. Tuition Reimbursement. Discretionary paid time off program and 11 paid holidays. Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion Career Site Team: Customer Success Compensation: USD 69800 - USD 83000 - yearly

Responsibilities

The Associate Client Manager will support clients by delivering analysis and insights on industries, markets, and consumers using NIQ data and tools to enable informed business decisions. This involves mastering proprietary tools, building strong client relationships, and developing a consultative approach to solve business issues with clear, action-oriented recommendations.