Job ID: 29359
Location: London, GB
Area of interest: Operations
Job type: Regular Employee
Work style: Office Working
Opening date: 26 May 2025
Job Description
Are you passionate about delivering exceptional client service in a fast-paced environment? We’re looking for a Client Manager Associate to help shape the future of client experience in our fintech portfolio. This role is all about end-to-end client journey management, proactive account engagement, and seamless orchestration across multiple stakeholders. If you’re a driven team player with strong communication and process management skills—we’d love to hear from you.
Key Responsibilities

SKILL

• Client Relationship Management
• Process Execution & Efficiency
• Cross-Functional Collaboration
• Risk & Compliance Awareness
• Analytical Thinking & Problem Solving
• Effective Communication – Written & Verbal
• Stakeholder Influence
• Tech-Savvy and Adaptable

QUALIFICATION

• Bachelor’s degree or equivalent experience in Business, Finance, or related field
• Fluency in English required; additional languages a plus
• Experience in a client-facing, banking, or operational role is highly desirable
• Strong working knowledge of CIB products and client needs preferred
• Passion for delivering outstanding service and streamlining operations.

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

Please refer the Job description for details