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Associate, Client Operations I at BNY

Lake Mary, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Client Support, Operational Issues, Technical Issues, Process Improvement, Team Guidance, People Management, Client Experience

Industry

Financial Services

Description

Support clients in addressing moderately complex operational and technical issues and ensure requests are executed. Apply intermediate problem solving skills, experience, and judgement to analyze information and deliver high quality service to a specialized client base. Participate in internal activities and initiatives designed to improve the client experience and recommend process improvements. Provide guidance to less experienced team members and may have people management responsibilities in some geographies. Support multiple, moderately complex client accounts. Bachelor's degree or the equivalent combination of education and experience is required. 3-5 years of total work experience preferred. Experience in an operational area and/or client services preferred. People management experience may be required in some geographies.

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Responsibilities

Support clients in addressing moderately complex operational and technical issues while ensuring requests are executed. Participate in initiatives to improve client experience and recommend process improvements.