Associate, Client Processing I at BNY

Luxembourg, , Luxembourg -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Risk Management, Transfer Agency, FATCA Reporting, CRS Reporting, Team Management, Client Queries, Escalations, Automation, AI, Project Management, Communication, Problem Solving, Collaboration, Efficiency Improvement, Offshore Management

Industry

Financial Services

Description

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We are seeking a future team member for the role of Associate, Client Processing to join our Transfer Agency department located in Luxembourg. The BNY Transfer Agency provides fund administration services to a multitude of clients including Money Markets, Mutual Funds and ETFs. The Client Operations team provide both client service and oversight duties for and on behalf of our clients, including management of client queries, client escalations, supporting the offshore processing teams on complex queries and management of risk throughout the transfer agency. We have an opportunity within our Registrations/Retrocessions team. In this role, you will make an impact in the following ways: Oversee work in offshore locations Organise and manage a rota within your team of daily / weekly tasks Manage SLA's within Transfer Agency and escalating any potential late deliverables to the management team and / or client Respond to all client queries within the required client SLA. Respond to and assist on queries and escalations (internal & external) Manage risk within team Identify efficiencies and drive change, in particular focus of automation and AI Engagement with the service providers to the fund Assist and take the lead in your team on client/internal escalations and projects To be successful in this role, we are seeking the following: 3+ years of work experience in Transfer Agency Broad Transfer Agency knowledge in registration, retrocessions, FATCA/CRS reporting preferable Ability to work in a team, as well as independently, being responsible for the quality and completion of own work. English fluency At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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Responsibilities

The Associate will oversee work in offshore locations, manage daily and weekly tasks, and respond to client queries. They will also manage risk within the team and drive efficiencies through automation and AI.