Associate, Client Processing Representative I

at  BNY Mellon

Overview
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Associate, Client Processing to join our Transfer Agency operations team. This role is located in Luxembourg – HYBRID.

EMPLOYER DESCRIPTION:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers

IN THIS ROLE, YOU’LL MAKE AN IMPACT IN THE FOLLOWING WAYS:

Open and maintain shareholder registers
Answers inquiries and resolves problems or issues.
Support day-to-day reporting activities, including shareholder static data setup and maintenance.
Perform routine and non-routine client service and transactional support functions.
Provide analytics and reporting services, working to improve and automate transaction processing systems.
Provide direction to lower-level service roles in the successful delivery of support or service.
Participate in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
Solve problems based on an understanding and knowledge of the intricacies of the system.
Support digitization and risk awareness culture through strong controls

TO BE SUCCESSFUL IN THIS ROLE, WE’RE SEEKING THE FOLLOWING:

Fluent spoken and written English language skills
Experience in written & spoken client communication is preferable
Ability to withstand work pressure and deliver with speed and accuracy
Strong PC skills (including Microsoft® Word, Excel, etc.)
Flexibility towards tasks assigned, job timing and scope of responsibility.
Bachelors degree or the equivalent combination of education and experience is required
3-5 years of total work experience, preferred in corporate environment.
Previous experience in Financial Services preferred
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023