Associate, Client Services at Data Axle

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

0.0

Posted On

17 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

List Fulfilment, Audience Segmentation, Customer Service, Direct Marketing, MS Office, Problem Resolution, Logical Thinking, Data Reporting, Multi-tasking, Technical Processing

Industry

Advertising Services

Description

About Data Axle: Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for over 50 years in the USA. Data Axle has set up a strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business & consumer databases. Data Axle is headquartered in Dallas, TX, USA. Roles & Responsibilities: We are looking for a Client Services Associate who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation. * Manage, confirm and prioritize incoming order inquiries. Ensure requests are properly understood and executed. * Set up and launch count inquiries with complex segmentation. * Communicate status and query results to the internal Data Axle clients. * Fulfill list order rentals. * Communicate and coordinate with Client Service team for audit documentation and billing. * Work well under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product. * Generate weekly and monthly reports created from transactional data sources Qualifications * Bachelor’s degree. * 1 to 3 years of direct marketing experience. * Ability to communicate with individuals at all levels in the company in an articulate, professional manner; provide excellent customer service. * Ability to effectively handle multiple priorities while maintaining integrity of work. * Knowledge of MS Office and Internet technologies. * Demonstrated skills in problem resolution and logical thinking. * Technical understanding and thorough attention to the detail of fulfilment processing requirements. * Ability to learn and adapt to changing technologies. * Ability to work independently or as part of a team. This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level.

Responsibilities

The role involves managing list fulfilment and audience segmentation based on client inquiries. Responsibilities include executing complex count inquiries, fulfilling list rentals, and generating transactional data reports.