Associate Commercial Loan Servicing Representative

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Ability to research, compile, and present critical operations data.
• Excellent verbal, written, and interpersonal skills.
• Intermediate Microsoft skills.
• Must have good time management skills.
• The ability to meet strict deadlines and multitask.
• Teamwork skills

Wells Fargo is seeking an Associate Commercial Loan Servicing Representative within Leanding Operations as a part of Wholesales Operations. Associate Commercial Loan Serving Representative is responsible for activities related to servicing of commercial loan transactions according to bank policies, procedures, and regulatory requirements. This can include customer/client modifications, account maintenance, rebooking’s, and purchased receivables management to ensure accuracy through life of transaction.
Learn more about our career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Support servicing commercial real estate, construction loans and problem loans
• Identify ways to improve loan processing within established procedures
• Perform routine administrative, transactional, operational, and customer support tasks
• Enter data, process payments and loan coding changes, monitor, research and correct exception reports, audit the system of record, and process cash management transactions
• Receive direction from supervisors, and escalate non-routine client concerns to experienced individuals
• Interact with internal and external customers to respond to the raised concerns as well as determine appropriate course of action
• Serve as an intermediary between parties to resolve disputed matters, negotiates, and enact settlements accordingly

Required Qualifications:

• 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to research, compile, and present critical operations data.
• Excellent verbal, written, and interpersonal skills.
• Intermediate Microsoft skills.
• Must have good time management skills.
• The ability to meet strict deadlines and multitask.
• Teamwork skills.

Job Expectations:

• Hybrid schedule 3/2
• Schedule 8 - 5
• Relocation assistance is not available for this position

Pay Range:

• 18.00 - 25.14 USD Hourly