Associate, Customer Order Execution at IngredionVerdient Foods

Tulsa, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

60586.0

Posted On

26 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Order Processing, Problem Solving, Mathematical Calculations, Order Entry, SAP, Salesforce, EDI, Customer Service, Process Improvement, Collaboration, Communication, Data Management, File Maintenance, Issue Resolution, Team Support, Customer Satisfaction

Industry

Food and Beverage Services

Description

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create. LOCATION: Tulsa, OK WORKPLACE TYPE: Hybrid What you will do: • Process customer orders for ingredient products, address questions, help resolve issues, and respond to Customer inquiries • Ensure the accuracy of order data and act as subject matter expert for the order processing flow • Compute mathematical calculations related to order processing, delivery times, and freight as necessary • Maintain up to date files according to the standard operating procedure; Ensure copies of orders and return orders are shared with appropriate business partners • Ensure all customer complaints are tracked according to department and company procedures • Develop and maintain an understanding of Ingredion’s products in your area of responsibility in order to provide valuable information to the customer • Seek to proactively identify issues, consider alternative solutions, and take corrective action to resolve • Provide support/service to our Customers as well as communicating status to all parties involved • Utilize company databases to ensure procedures are followed, provide accurate information, and update documents as necessary • Prioritize tasks to complete accurately and in a timely manner • Collaborate with and support team members; Participate in group problem solving and team activities • Serve as a liaison between external customers and internal functions to ensure customer satisfaction • Recommend and implement process improvement What you will bring: • 0-3 years’ experience, preferred • Bachelor’s Degree, preferred • SAP, Salesforce, and EDI experience, preferred • Execute on core tasks such as order entry, resolving customer complaints, and problem solving • Ability to apply basic knowledge of practices and procedures for one's own position Why Join Ingredion? Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy: Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being Flexible Work Arrangements – We value flexibility to support you both professionally and personally Career Growth – Learning, training, and development opportunities, including tuition reimbursement Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel #LI-BS1 We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect. Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs. Relocation Available: No Pay Range: $45,440.00-$60,586.67 Annual This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any). Incentive Compensation: As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus. Benefits: Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match. Ingredion is a leading global, plant-based ingredients solutions company. We make sweeteners, starches, nutrition ingredients and biomaterials that are used by customers in everyday products from foods and beverages to paper and pharmaceuticals. At Ingredion, we embrace possibilities and inspire each other to think big. Together, we are reimagining how we can make life better through our differentiated ingredients and innovative solutions. We share an inspiring purpose — to make life better, for our colleagues, our customers, our communities, and the world. We belong to a culture of bold innovators, of people who believe that their skills, creativity, and passion can deliver solutions that can enhance people’s lives. We create what's next, transforming our imagination into innovation. We have a welcoming and collaborative environment to build and grow a career in a multinational company. Here, everyone can be their authentic selves and be part of a community of talented and caring people, interacting with professionals around the world, made up of varied backgrounds, cultures and industries. We are encouraged to think differently and innovate through collaboration and experimentation. We are constantly imagining new ways to bring value to our customers, through new ingredients, solutions, and ways of working. Don’t see the dream job you are looking for? Share your contact information and CV/Resume to join our Talent Community! Want to receive new opportunities directly? Simply set up a Job Alert by signing-in and creating an account. After your account is established, click on Job Alert located in the top right corner and specify your preferences. Please ask your Ingredion connection about our Employee Referral Process!

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Responsibilities

Process customer orders for ingredient products and address customer inquiries. Ensure accuracy of order data and track customer complaints according to procedures.