Associate Customer Service Representative at All Lines Technology Inc
Little Rock, Arkansas, United States -
Full Time


Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Resolution, Communication, Customer Experience, Inquiry Handling, Technical Support, Service Standards, Analysis

Industry

IT Services and IT Consulting

Description
Job Details Job Location: Little Rock, AR Education Level: None Travel Percentage: None Job Title: Associate Customer Service Representative II Job Description: The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization’s service standards. Key Responsibilities: Handle customer inquiries and resolve issues promptly and professionally. Analyze customer service needs and communicate effectively with service and technical departments. Solve basic customer problems while ensuring a positive customer experience. Frequently report to the Customer Service Manager. Experience Level: Level II: 3–5 years of experience in customer service or a related field. Qualifications
Responsibilities
The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email. They provide problem resolution in alignment with the organization’s service standards.
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