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Associate Customer Service Representative at UL Solutions

Subang Jaya City Council, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

0.0

Posted On

16 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Software Help Desk, Technical Support, English Proficiency, Mandarin Proficiency, Problem Solving, Communication Skills, Interpersonal Skills, Adaptability, Collaboration

Industry

Professional Services

Description

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Responsibilities

The Associate Customer Service Representative acts as the primary contact for customers using UL Solutions' software products. The role focuses on providing timely support to enhance customer experience, satisfaction, and retention.