At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Ability to work independently and to set objectives for own job area to meet objectives of projects/assignments
• Experience working in cross-functional teams and being a team player as well as flexibility to be able to witch easily between tasks/assignments
• Ability to identify and solve problems combining continuous improvement skills – you can recommend enhancements in systems/processes to solve problems or improve effectiveness
• Good communication skills in English (verbal and in writing)
• Bachelor’s degree or at least 2 years of experience in a similar role
  Experience working with AI and coaching skills, able to train people are considered advantages in this role.

PHYSICAL JOB REQUIREMENTS

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

• Shipping of loaners/replacements/spare parts and solving issues related to these shipments/requests
• Being a point of contact for third party vendors who service devices which Medtronic cannot repair in-house, supply chain teams who maintain our product stock levels, our operations teams who receive, repair and ship back our products and our supporting functions
• Acting as a liaison between customer care and supporting teams/functions
• Solving issues related to incoming devices without service order or incorrect information
• Continuously investigating and working on process improvements