About the teamYou will join an international Customer Success team of seven colleagues in the Netherlands, Germany, France, and Dubai. Together, you will help customers make optimal use of our solutions and adopt them successfully. There is ample opportunity to learn, share knowledge, and grow.Languages: Fluent Dutch and good command of English.Are you someone who gets energy from customer contact, giving training, and helping organizations extract more value from technology and data? Do you also have an interest in AI and enjoy guiding clients through change and adoption? Then this might be your next step.As an Associate Customer Success Manager, you play a key role in our customers' success. You support them after the implementation of our solutions, encourage product adoption, and help organizations achieve their objectives. By building strong relationships and sharing valuable insights, you contribute directly to customer satisfaction, loyalty, and growth.What are you going to do?

• You stimulate customer engagement and the successful use of our solutions within their organization;
• You provide inspiring product training, presentations, and demos, tailored to the needs of various teams and users;
• You support customers with user campaigns, product introductions, and other activities that contribute to the successful application of our solutions;
• You build sustainable relationships with decision-makers and key stakeholders and help them extract maximum value from our solutions;
• You use CRM systems and other customer-facing tools to effectively manage customer contact, activities, and follow-up;
• You support change and implementation processes, including with training, best-practice playbooks, and internal ambassador programs;
• You actively follow developments in the field of AI and help clients understand its possibilities and apply them successfully;
• You share relevant insights, trends, and best practices and translate these into concrete opportunities to help clients move forward.
• What are you bringing?