ABOUT US

We are ecoplanet, a Munich-based & seed financed StartUp thriving to build the system of trust for European SMBs’ daily green operations. With our help, our customers finally have the right system in place to contribute to the world’s climate change agenda. At ecoplanet, we are building the world’s largest B2B energy platform enabling companies to get a grip on their energy across the value chain.
The green transformation massively increases the complexity in energy management and supply. Energy is becoming an integral part of companies’ daily operations for which they are completely unprepared. The current energy crisis further boosts awareness and the need to act. We are building the energy platform that covers energy management, procurement, regulation and operations of green assets. Leveraging smart meter data, we offer a highly scalable product that is plug & play and covers all relevant aspects of companies’ green future.
We are an Equal Opportunity Employer. At ecoplanet we welcome everyone from all backgrounds no matter age, ethnicity, religion, citizenship, sexual orientation, disability status, neurodiversity, style, beliefs, gender, or else. We recognize that a sense of belonging is what drives innovation and empowers teams to achieve great things. We are actively working to attract, develop, and build a passionate and diverse team that realizes our mission of handling the energy transition for industrial companies

• CUSTOMER RELATIONSHIP MANAGEMENTBuilding and maintaining strong, long-term relationships with customers using ecoplanet’s energy management software
• ONBOARDING SUPPORTAssisting customers during onboarding to ensure a smooth implementation and optimal use of the platform
• KEY ACCOUNT MANAGEMENTActing as the primary contact for a portfolio of customers, providing proactive support and swift problem resolution
• CUSTOMER SUCCESS REVIEWConducting regular check-ins and business reviews to ensure customers achieve their goals
• SALES COLLABORATIONIdentifying upsell and cross-sell opportunities and working closely with the sales team
• DATA MONITORING AND REPORTINGTracking and reporting key metrics such as product usage and Net Promoter Score (NPS)
• CROSS-FUNCTIONAL COLLABORATIONWorking with product and sales teams to deliver the best possible customer experience