Associate Director, Cell Therapy Territory Operations Manager at AstraZeneca

Montreal, Quebec, Canada -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cell Therapy, Patient Operations, Policy Implementation, Site Strategy, Internal Reporting, Best Practices, Service Line Building, Site Leadership Engagement, Operational Guidance, Clinical Guidance, Site Activation, Quality Oversight, Regulatory Compliance, Apheresis Excellence, Product Handling, Logistics Alignment

Industry

Pharmaceutical Manufacturing

Description

At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe. Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking ambitious action to tackle some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention. In AstraZeneca's Cell Therapy division, we follow the science to explore and innovate. We are working towards treating, preventing, modifying, and even curing some of the world's most complex diseases. We have the potential to grow our pipeline and positively impact the lives of patients around the world. We are committed to making a difference and have built our business around our passion for science. Now we are fusing data and technology with the latest scientific innovations to achieve the next wave of breakthroughs. The Associate Director – Territory Operations Manager (AD-TOM) is a regional expert supporting Patient Operations and project teams in cell therapy. As a senior technical leader, the role sets and implements compliant policies and standards for treatment centers, partners with Regional Operations Directors (RODs) on site strategy, leads research and internal reporting, and maintains up-to-date best practices. The role expands AZ’s cell therapy footprint in oncology by building patient-centered service lines and leading complex engagements with site leadership and frontline providers. It delivers operational and clinical guidance for trials and commercial products, leads site activation, and provides ongoing operational, quality, and clinical oversight post-activation. The AD-TOM is a field, regional role supporting the Montreal or Toronto area and will report to a Regional Operations Director (ROD). You Will: Lead and support strategic initiatives across clinical and commercial cell therapy from development to post-market. Be a key leader within Internal AZ teams (Program Management, QA, Manufacturing, Supply Chain, Medical Affairs, Market Access, Compliance, Sales/Marketing). Establish service lines with external partners (PIs, Physicians, Nursing, Apheresis, Cell Therapy Lab, other HCPs/leadership). Serve as SME, driving decisions and projects at multi-country/local levels; influence strategy, governance, and cross-functional execution. Acts as the technical expert and authoritative source of knowledge in cell therapy workflows and brings expertise to site interactions. Build and maintain relationships with stakeholders at assigned Sites. Operate within regulatory/accreditation standards (e.g., FACT) ensuring compliance, audit readiness, and continuous improvement. Guide clinical workflows; ensure standards; advance apheresis excellence; optimize product handling; inform health outcomes. Act as primary operations readiness liaison; collaborate with Supply Chain to align logistics and site needs. Provide exemplary customer service while building business relations with clinical/operational leaders. Lead cross-functional meetings to develop product/patient workflows for trials and future commercial products. Maintain strong collaboration with Program Management, SMM, Supply Chain, Manufacturing, Quality, Medical, Commercial, Cell Therapy Hub, to manage customer centers and clinical care for the portfolio. Oversee operational/clinical aspects of raw material collection, product receipt/storage/distribution/infusion, and COI/COC. Design and deliver training to PIs, MD, Nursing Staff, Apheresis, and Cell Therapy Laboratory and Coordinator staff Lead Site activation using risk-based tools for certification, training, and monitoring. Train Site HCPs on product needs; ensure COI/COC access for trained individuals with Cell Therapy Hub. Oversee Site logistics and manage regional account changes with Cell Therapy Hub. Respond to SOP deviations with expertise and collegiality. Support/own quality records (Deviations, CAPA, Change Control) with Cell Therapy Hub and QA. Travel up to 50%. You Have: Bachelor’s degree (Nursing, Physician Assistant) with thorough knowledge/hands-on experience in Cell Therapy. 8+ years' experience in cell therapy with progressive leadership. Expertise in service lines (infrastructure, resourcing, costs, quality metrics). Proven delivery to timelines, cost, and quality; collaboration with internal/external providers. Language requirement: Bilingual (English and French) — advanced proficiency in both spoken and written communication is required Excellent knowledge of cell therapy standards/regulations. Experience selecting/overseeing external providers and developing contracts. Nice to Have: Advanced scientific degree; broad understanding across patient operations, manufacturing interfaces, quality, regulatory, market access; project management experience. Program/Quality qualifications (e.g., PMP, CPHQ). Experience across academic/Sponsor settings and countries. Early-phase delivery across product lifecycle and multiple therapeutic areas. Salesforce or similar CRM experience. Great People want to Work with us! Find out why: GTAA Top Employer Award for 11 years Top 100 Employers Award Canada’s Most Admired Corporate Culture Learn more about working with us in Canada View our YouTube channel Are you interested in working at AZ, apply today! AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing AZCHumanResources@astrazeneca.com. #LI-Hybrid Date Posted 20-Feb-2026 Closing Date 19-Feb-2026 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. AstraZeneca is a global, science-led, patient-focused biopharmaceutical company. We focus on discovering, developing and commercialising prescription medicines for some of the world’s most serious diseases. But we are more than one of the world’s leading pharmaceutical companies. At AstraZeneca, we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. To embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges. There is no better place to make a difference in medicine, patients, and society. An inclusive culture where you will connect different thinking to generate new and valuable opportunities. Where you will find a commitment to lifelong learning, growth and development for all. Our Inclusion & Diversity (I&D) mission is to create an inclusive and equitable environment where people belong, using the power of our diversity to push the boundaries of science to deliver life-changing medicines to patients. Inclusion and diversity are fundamental to the success of our company, because innovation requires breakthrough ideas that only come from a diverse workforce empowered to challenge conventional thinking. We’re curious about science and the advancement of knowledge. We find creative ways to approach new challenges. We’re driven to make the right choices and be accountable for our actions. As an organisation centred around what makes us human, we put a big focus on people. Across our business, we want colleagues to wake up excited about their day at the office, in the field, or in the lab. Along with our purpose to bring life-changing medicines to people across the globe, we have a promise to you: to help you realise the full breadth of your potential. Here, you’ll do work that has the potential to change your life and improve countless others. And, together with your team, you’ll shape a culture that unites and inspires us every day. This is your life at AstraZeneca.

Responsibilities

The Associate Director – Territory Operations Manager acts as a regional expert, setting and implementing compliant policies for treatment centers, partnering with Regional Operations Directors on site strategy, and leading research and internal reporting. This role expands the cell therapy footprint by building patient-centered service lines and delivering operational and clinical guidance for trials and commercial products.