Associate Director, Client Success at PROFIT RECOVERY PARTNERS LLC

Santa Ana, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

175000.0

Posted On

17 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Account Management, Relationship Building, Analytical Skills, Problem Solving, Team Management, Sales Ability, Communication Skills, Attention to Detail, Quantitative Skills, Project Management

Industry

Business Consulting and Services

Description

Job Details Job Location: 3501 W SUNFLOWER AVE, SUITE 200 - SANTA ANA, CA 92704 Position Type: Full Time Education Level: 4 Year Degree Salary Range: $103,300.00 - $175,000.00 Salary Travel Percentage: Up to 25% Job Category: Consultant Work Location: At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position is fully onsite at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members. Who You Are: An Associate Director, Client Success is responsible for aspects of client account management; including maximizing client savings by upselling additional services into scope, identifying new and creative ways for PRP clients to save additional dollars, and client retention. You will manage a team of 1-2 direct reports in driving engagements and performance. Alongside the Director, you will manage the execution of savings confirmations and enhancements for all expense areas in your team’s book of business. The ideal candidate will utilize exceptional relationship building skills and business savvy and collaborate across departments, with clients’ C-level leadership, and key stakeholders which is accomplished through the effective management of implemented client savings programs. What You Will Do: Alongside Director, own assigned accounts; responsible for expanding scope into new expense areas. Maximize client savings achieved and value to retain targeted accounts after initial engagement Building trusting relationships to present opportunities for new projects and renewal contracts to existing clients with a high level of urgency via: Building meaningful relationships with C Suite executives; identify and continually deliver new value to existing clients Maintain C-level engagement by meeting regularly, in person or virtually, to confirm savings Exceed client expectations by understanding their needs and fulfill contractual obligations. Responsible for meeting team revenue targets within projected timeframes including internal stakeholder management. Identify, analyze, and interpret trends or patterns in complex data sets, identifying patterns and relationships across multiple industries to develop meaningful recommendations for clients. Establish, maintain, and track performance through dashboards that reflect contributions from operating groups Problem solving and resolution of issues within client projects. Identify, track, manage, and resolve client and project roadblocks and issues. Work cross-functionally with Practice Groups to ensure ongoing savings analysis calculations amid vendor negotiations are handled. Manage and develop team of 1-2 direct reports Responsible for meeting or exceeding department and personal performance to key performance indicator goals Other duties as assigned. Qualifications What You Need: Bachelor's degree required 8+ years of relevant experience in consulting or a related field 4+ years of management/supervisory experience Excellent verbal and written communication skills Experienced in Microsoft office suite Sales ability with a track record of working with C-level clients Attention to detail with strong quantitative and analytical skills Ability to lead others to complete complex projects on time Very high degree of urgency Proven ability to handle objections to finalize audit categories with client Who We Are: Profit Recovery Partners is a management consulting firm specializing in enterprise cost optimization and spend reduction. We partner with FORTUNE 1000 corporations, leading law firms, private equity firms, and private enterprises across North America to design, implement, and sustain transformative cost-reduction strategies. Leveraging deep category expertise, proprietary analytics, and supplier-negotiation intelligence, PRP delivers measurable financial impact and operational efficiency. Our client engagements have generated more than $10.6 billion in verified savings, reinforcing PRP’s reputation as a trusted advisor to executives seeking lasting performance improvement and sustainable cost reduction results. Why Join Us: At PRP, we offer more than just a job — we provide a dynamic, supportive environment where you can thrive personally and professionally. Here’s what you can expect when you join our team: Comprehensive Benefits: Full medical, dental, and vision coverage Optional pet insurance Access to a gym membership discount (offered through our healthcare provider and available for select fitness centers) $200/month waived medical benefit for employees who opt out of our health plans Cell phone stipend for applicable roles Financial Wellness: 401(k) plan with company match Time Off to Recharge: Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave Strong Foundation: Over 28 years of consistent growth and success Fun & Connection: Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year Career Growth: A collaborative, high-performing team with frequent recognition and opportunities for internal promotion Our Culture: Fast-paced, team-driven, and fueled by a shared commitment to excellence Giving Back & Getting Involved: We’re proud of our employee-led committees that support causes and initiatives that matter to us all: Corporate Social Responsibility Youth Rising Group Women’s Empowerment Group Wellness Committee These groups offer meaningful opportunities to give back, connect with colleagues, and help shape a more inclusive and supportive workplace. Learn more at https://prpllc.com The salary range for this position is: $103,300 -$175,000. Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws. Equal Opportunity Employer

Responsibilities

The Associate Director, Client Success is responsible for managing client accounts, maximizing savings, and ensuring client retention. This includes upselling services, maintaining C-level engagement, and resolving project issues.