Associate Director, Digital Accessibility

North Chicago, IL

• Function: Corporate
• Job Type: Full-time

Job ID: R00133642
Company Description
AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio.
Job Description

CONTINUOUS IMPROVEMENT

• Drive continuous improvement efforts to enhance the accessibility of digital products and services
• Monitor and report on key performance indicators related to accessibility efforts
• Scale accessibility learning initiatives and curriculum across the organization
• Stay current with emerging trends and industry research and implement new technologies and approaches to improve digital accessibility
• Collaborate with our engineering teams to integrate accessibility into our CI/CD and general development practices

Qualifications

• Bachelor’s or Master’s degree in Design, Computer Science, Information Systems, or a related field, or equivalent certification.
• 9+ years’ experience in digital accessibility, with at least 5 years in a leadership role.
• Strong understanding of accessibility standards and best practices (e.g., WCAG, ADA, Section 508).
• Proven ability to lead accessibility projects and improve compliance across digital platforms.
• Excellent communication and collaboration skills, with the ability to engage stakeholders at all levels.
• Experience managing vendor relationships and implementing accessibility tools and training.
• Strong problem-solving and strategic thinking skills, with a user-focused mindset.
• Familiarity with design and development collaboration tools.
• Proven track record of leading and growing a successful accessibility program
• Expert understanding of accessibility standards and regulations
• Expert understanding of usability principles and heuristics
• Expert understanding of assistive technologies and usage patterns
• Familiarity with Agile development processes and working in cross-functional teams
• Experienced with leading digital accessibility tools to ensure our digital products meet WCAG standards and deliver inclusive, accessible experiences for all users.
• Familiarity with Agile development processes and working in cross-functional teams
• Demonstrated experience creating and delivering digital accessibility training and workshops

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.
• This job is eligible to participate in our long-term incentive programs

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.htm

ABOUT THE ROLE

As Associate Director of Digital Accessibility, you will spearhead efforts to advance AbbVie’s digital accessibility maturity and compliance initiatives. In this role, you will assemble and lead a team dedicated to optimizing accessibility across AbbVie’s internal and external digital properties, including custom web/mobile applications, low-code solutions, third-party platforms, emails, documents, and intranet sites. This position requires an accomplished digital accessibility leader that will drive collaboration, transparency, and clarity between multiple teams and functions. You will appropriately pair the right approaches with project size to achieve high quality outcomes at reasonable cost. Lastly, you will utilize your strong business insight, intuition, and presentation skills to keep key partners and division leadership well-informed of progress and impact.
This position reports to the Director of Digital Experience & Innovation at AbbVie’s global headquarters in Lake County, IL.