JOB DESCRIPTION

Reporting to the Chief Well-Being Officer & Associate Dean for Well-Being, with dotted line reporting to the Chief Nursing Officer, the Associate Director for Well-being & Support (Associate Director) promotes the integration of psychological and emotional well-being of staff and providers into all aspects of patient and family centered care at Harborview Medical Center (HMC).

MINIMUM REQUIREMENTS

• Master’s degree in social work, nursing or psychology, PLUS SW Advanced License, SW Ind Clinical Licensure, RN, Chaplain or Mental Health Counselor.
• Five or more years of clinical experience in program or project coordination/management including but not limited to curating and implementation of program/project.
• Experience in assessing and assisting people experiencing compassion, fatigue, moral distress, caregiver burnout, etc., especially in a healthcare setting.
• Ability to assess for degree of psychosocial stress and level of urgency for intervention.
  Equivalent education and/or experience will be considered

DESIRED QUALIFICATIONS

• Academic healthcare/medicine experience.
• Demonstrated strong leadership, team building, communication and interpersonal skills.
• Excellent analytical, organizational, problem solving and decision making skills.
• Demonstrated ability to communicate effectively verbally and in writing with providers, staff and administration.
• Solid presentation skills.
• Ability to work independently and provide thought leadership.
• Ability to work in a fast-paced and changing environment.
• Skills in arranging, facilitating or conducting training in staff support.

POSITION PURPOSE

In this role the Associate Director:

• Provides strategic oversight for the Peer Support and the resiliency programs.
• Implements and manages daily operations of HMC’s resiliency and well-being program, which extends across the hospital campus and clinics and impacts all staff and faculty.
• Manages and leads the Peer Support program for HMC which is available to all staff and faculty. This position collaborates and partners with system level staff requests as able and covers other site coordinators of peer support for leaves/vacations.
• Strategically plans and implements staff well-being interventions, including but not limited to providing education at local and system level, debriefs, and support sessions, curated resources, and coordinating pet therapy plans. Oversee various offerings and programs in place at HMC to support employees and faculty who have experienced an adverse patient event, burnout, compassion fatigue, or other difficult life and work events.
• Coordinates efforts to create a comprehensive, systematic, principled, and evidence-based program that ensures access to employees and faculty in need of support.
• Partners with internal and external resources, local and system wide, such as Employee Assistance Program, Employee Mental Health Support Program, the Whole U, Ethics Consultants, Center for Clinical Excellence, Professional Development, and the School of Medicine (SoM) to maximize staff and provider support.
• This position closely collaborates with clinical and administrative leaders, managers, and other organizational front-line staff to understand their support needs and plan short- and long-term interventions.