REQUIREMENTS:

• Bachelor’s degree in Life Sciences, Business Administration, or a related discipline
• Minimum of 6 years of biotech and/or pharmaceutical industry marketing experience
• Proven experience in pharmaceutical brand and/or Patient Support Program management
• Strong project management and cross-functional collaboration experience
• Excellent interpersonal, oral, and written communication skills

• Develop and maintain a comprehensive overview of the patient treatment experience, including emotional, clinical, and logistical challenges faced by patients and caregivers
• Spearhead the creation and implementation of the patient/caregiver engagement strategy for PSS, aligning with overall customer engagement objectives
• Translate engagement strategies into actionable PSS marketing and communication tactics for patients and caregivers
• Generate and analyze critical patient and program insights to enhance overall patient experience and satisfaction with PSS programs
• Collaborate with brand marketers to align marketing tactics and share insights on patient/caregiver needs and opportunities
• Oversee the agency of record in executing PSS patient tactics through promotional review approvals
• Manage patient material inventory, utilization, print requirements, and logistics