Associate Director, Lead Platform Support Engineer - Equity Derivatives at Dr Bill RBC Ventures

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

225000.0

Posted On

25 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Services, Linux Services, Scripting Languages, Power Shell, Python, SQL, Monitoring Tools, Nagios, Splunk, OTEL, ITRS, Dynatrace, Grafana, Capital Markets, Communication Skills, Project Management Skills

Industry

Banking

Description

Job Description What is the opportunity? RBC is seeking a Production Support / Site Reliability Engineer to play an instrumental role in supporting Equity Derivatives Front office trading applications, risk and real time platforms. As a face off to the trading desk for the capital market vertical of equity derivatives the role will provide significant contribution to the platform engineering and environment stability. Incident, project, and program management encompass the responsibilities of this team player who will have the competent technical skills required to successfully drive a growing business technology stack. Strong communication and attention to detail are paramount to the roles success along with organization and the ability to multitask high priority efforts effectively. What will you do? Front Line Production Support and Site Reliable Engineering functions for Equity Derivatives trading systems; build and influence usage off monitoring services like Grafana, ITRS Geneos, Dynatrace, etc; implement low latency system and business metrics for service correlation and its impact to stability, while identifying performance tuning solutions and capacity forecast statistics. Partner with business, development and infrastructure teams to improve services through rigorous testing and release procedures; participate in the CI/CD pipelines to streamline deployment processes while implementing solutions in an agile environment. Expedient deployment of new systems. Capacity planning, Platform Management, and support for increasing volumes and business growth; create sustainable systems and services through automation. Collaborate with Application team to establish and enforce production and development standards; document procedures, best practices and troubleshooting FAQs. Resolve complex application and technical problems; debugging the system and fixing the production related issues; escalate / follow-up on permanent fix for development related issues. Lead incident response efforts and post-mortem analysis to prevent future occurrences; handles complex operational tasks and recommends process and technology changes. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts; ability to work both independently and in groups in an energetic, diverse environment. Participate in on-call rotations to ensure 24/7 system availability and support; support compliance and legal queries. What do you need to succeed? Must have: Strong experience in Windows and Linux/Unix services. Strong experience in scripting language like Power shell, Python and SQL. Strong Knowledge of monitoring tools – Nagios, Splunk, OTEL, ITRS, Dynatrace, Grafana Strong Domain skills - Must have working experience in Capital Markets across modules and instruments especially – CASH, ETS, Bonds, Options, Futures, Swaps products Excellent communication, time management and project management skills. Nice to have: Knowledge of FIX protocol What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Access to a variety of job opportunities across business and geographies The Expected Salary Range For The Above Position Is $135,000 - $225,000 Depending On Factors Including But Not Limited To The Candidate’s Experience, Skills, Registration Status; Market Conditions; And Business Needs. This Salary Range Does Not Include Other Elements Of Total Compensation, Including A Discretionary Bonus And Benefits Such As A 401(K) Program With Company-Matching Contributions; Health, Dental, Vision, Life And Disability Insurance; And Paid Time-Off Plan. Rbc’s Compensation Philosophy And Principles Recognize The Importance Of A Highly Qualified Global Workforce And Plays A Critical Role In Attracting, Engaging And Retaining Talent That: · Drives Rbc’s High Performance Culture · Enables Collective Achievement Of Our Strategic Goals · Generates Sustainable Shareholder Returns And Above Market Shareholder Value #LI-Post RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Job Skills Customer Service, Decision Making, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Systems Integration, System and Console Operations, System Applications, Systems Software Additional Job Details Address: BROOKFIELD PLACE FKA 3 WORLD FINANCIAL CENTER, 200 VESEY STREET:NEW YORK City: New York Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: CAPITAL MARKETS Job Type: Regular Pay Type: Salaried Posted Date: 2025-11-17 Application Deadline: 2026-02-14 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.

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Responsibilities

The role involves providing front line production support and site reliability engineering for equity derivatives trading systems, including incident management and platform stability. The engineer will also collaborate with various teams to improve services and streamline deployment processes.