WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive.
Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy.

THE OPPORTUNITY

We’re seeking a strategic Associate Director of Research with deep market research expertise to lead an integrated research function supporting Marketing, Product Marketing, and UX Research associates. Reporting to the Senior Director of Marketing, you will set the research vision and turn complex data into actionable insights that drive growth, product development, and strategic decision-making.

WHAT YOU WILL DO

• Develop and execute comprehensive market research strategy including market sizing, industry analysis, trend forecasting, competitive intelligence, brand health tracking, and customer satisfaction research
• Provide strategic oversight, mentorship, and performance management to UX researchers, product marketing researchers, and marketing analytics team members
• Partner with executive leadership and cross-functional teams (Product, Engineering, Design, Data & Analytics, Marketing) to deliver market intelligence and establish unified research processes that inform product roadmap, feature prioritization, market positioning, and growth initiatives while serving as cross-functional leader facilitating alignment between departments
• Design and conduct primary market research including surveys, focus groups, in-depth interviews, and quantitative studies that validate product concepts, assess market demand, and evaluate product-market fit
• Create executive dashboards and automated reporting systems that translate market research findings into actionable product recommendations, feature prioritization guidance, and business outcomes
• Lead efforts including the data and analytics team to inform competitive intelligence systems tracking market dynamics, competitor product features, positioning strategies, and product performance benchmarks
• Provide strategic oversight to UX research initiatives (usability testing, user journey mapping, persona development) and product marketing research (buyer personas, value proposition testing, messaging optimization) ensuring market context informs product decisions
• Establish KPIs for both market performance and product success, lead cross-channel analytics initiatives, and leverage CRM integration to optimize customer lifecycle understanding and product adoption strategies
• Navigate legal and ethical constraints while maintaining research quality standards across market research, product research, and UX methodologies for diverse target populations and product validation studies

If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement.We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email recruitment@actblue.com.

• ActBlue will never ask candidates to buy equipment, nor will we email from anything other than an actblue.com or actbluetech.com email address