WE ARE LOOKING FOR AN EXPERIENCED ASSOCIATE DIRECTOR OF OPERATIONS TO JOIN OUR TEAM!

Are you a self-driven leader who can provide excellent leadership and oversight to the Operations team while promoting team effort and accountability? Can you quickly respond to unexpected changes and make sound decisions? Someone who is able to see the bigger picture without losing sight of the day-to-day tasks? If so, keep reading!
This role is ideal for an individual who can motivate cross-functional teams to collaboratively work together to produce the best quality outcome and foster positive relationships.

QUALIFICATIONS:

• BA/BS in a scientific field. Advanced degree preferred.
• A minimum of 10 years of experience clinical research (or equivalent) experience
• A minimum of 5 years in clinical trial management (or equivalent) experience
• A minimum of 3 years of supervisory experience
• Thorough knowledge of Good Clinical Practice guidelines and applicable FDA and ICH regulations for conducting clinical drug trials
• Proficiency in MS Office including Project, PowerPoint, Word, and Excel
• Excellent interpersonal communication skills
• Strong analytical and reasoning skills
• Ability to work as a member of a team and to organize, instruct, and supervise staff while promoting group effort and achievement
• Ability to manage conflicts and resolve problems effectively
• Commitment to accountability and passion for the organization’s mission, vision, and values
• Ability and willingness to travel up to 15%
  Targeted Compensation: $125,000 - $140,000 annually
  Deadline to Apply: July 1, 2025

Strategic Input

• Support the Director of Operations and Executive Director in defining and carrying forward strategic objectives at the organizational level.
• Support the development and implementation of annual goals and performance metrics for the CPC Operations teams (Clinical Operations, Site Operations, and Endpoint & Specialty Services [ESS]) in collaboration with functional area leaders and the Leadership Committee.
• Ensure proactive assessment and identification of project issues by functional area leaders and support teams in developing and implementing risk mitigation strategies.

Leadership and Management

• Provide oversight, management, and leadership for Operations.

• Supervise, coach, and mentor team members, setting clear job expectations, assessing training needs, and ensuring team members receive necessary training.

  Quality and Compliance

• Oversee the quality, accuracy, and timeliness of deliverables from the Operations teams.

• Ensure CPC Operations teams’ compliance with applicable policies, standard operating procedures (SOPs), work instructions (WIs), and relevant regulations and guidelines.
• Review, and approve applicable policies, SOPs, and WIs. Work closely with team members to create and improve these documents.

Project Management

• Function as an Executive Clinical Operations Manager or Project Manager for projects, as needed.
• Provide mentoring, support, and backup for all relevant project activities.
• Provide regular updates to supervisors on staff, key performance indicators, timelines, and deliverables.

• Work with the team to identify and implement best practices for optimizing performance and increasing efficiencies.

  Resource Allocation

• Ensure appropriate resourcing and personnel allocation for evolving business and project needs within Operations.

Business Development

• Assist Business Development with benchmarking for budgets and development of proposals and service agreements.

Executive Management

• Support the Director of Operations, Director of Informatics, Biostatistics and Data Management and Leadership Committee to ensure optimal procurement, implementation, and adoption of systems used to support the CPC Operations team; identify and support system owners.
• Oversee the accurate and timely recognition of project specific revenue; ensure accurate revenue forecasting for all assigned projects.

Perform additional activities as required.