POSITION DETAILS:

Position Type:
Full Time, Exempt
Reports To:
Executive Director, Services Management
Work Location:
Remote
Mobile First Work Policy: Upon hire, employees are notified of their work location (Silver Spring or Remote). Fully remote may not be appropriate for all positions at ATD (Achieving the Dream). ATD wants to ensure that both employees and ATD will benefit from these arrangements.
Level of Travel Required:
Occasional travel per department and organizational needs

SKILLS/QUALIFICATIONS/EXPERIENCE:

• Bachelor’s degree with a minimum of five years related experience, preferably in membership management in the nonprofit association field.
• Experience within a community college setting required.
• Prior relationship building and customer service experience.
• Strong interpersonal skills and an ability to build rapport with higher education network participants and with coworkers.
• Comfort with absorbing and interpreting large amounts of quantitative and qualitative data from different sources.
• Ability to efficiently craft clear and concise actionable written summaries and supporting evidence for relationship managers.
• Strong project management skills and experience managing multiple projects simultaneously.
• Working knowledge of Salesforce, MS Office 365, MS Excel, and Tableau preferred.
  Core Competencies:
  Collaboration: Demonstrates respect, humility, and willingness to collaborate when seeking to understand others and making decisions.
  Equity Mindset: Demonstrates capacity to recognize and address racialized structures, policies, and practices that produce and sustain racial inequities.
  Learning Orientation: Embraces challenges, new ideas and different perspectives as an opportunity to learn; continually seeks out and applies new learning to activate change or improvements.
  Systems Thinking: Defines the system and one’s role in the system. Sees relationships and the dynamic elements of the holistic system and executes work accordingly. Influences the system and maps connections to ATD’s external landscape.
  Physical Demands:
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
  Equal Opportunity Employer:
  Achieving the Dream is committed to creating and maintaining a diverse work environment. Employment policies and decisions are based upon merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth, or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally- protected genetic information, marital status, veteran status, or sexual orientation

Please refer the Job description for details