Associate Director of Housing and Residential Services EMPACT at La Frontera Center Inc.

Mesa, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Oral Communication, Excellent Written Communication, Detail Oriented, Strong Organization Skills, Dependable, Reliable, Strong Customer Service Skills, Calm in Crisis Situations, Empathy, Professional Demeanor, Strong Computer Skills, Valid AZ Driver's License, Fingerprint Clearance Card, Supervisory Experience, Budget Planning, Regulatory Oversight

Industry

Mental Health Care

Description

Who we are: EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. What you’ll do: The Associate Director of Housing and Residential Services will provide oversight and supervision of operations and services provided at assigned sites. Populations served may include adults determined to have serious mental illness (SMI), or, children/adults with general mental health and/or substance use concerns (GMH/SU). This position includes clinical, as well as administrative oversight to ensure conformance to standards, quality clinical service delivery and outcomes, and risk management Essential Responsibilities: * The Associate Director of Housing and Residential Services will provide oversight and supervision of operations and services provided at assigned sites. Populations served may include adults determined to have serious mental illness (SMI), or, children/adults with general mental health and/or substance use concerns (GMH/SU). This position includes clinical, as well as administrative oversight to ensure conformance to standards, quality clinical service delivery and outcomes, and risk management * Provide psychotherapy for the purpose of assessment, diagnosis, and treatment of adults and their families, individualizing these services to meet unique needs. Use community resources and referrals, as appropriate, to enhance and expand treatment. * Monitor departmental performance to meet productivity standards and other contractual requirements for the assigned programs, which will serve the Regional Behavioral Health Authorities, AHCCCS Complete Care Plans, and other various grants and payors * Recommend to the Director of Clinical Services changes that would improve service delivery and implement changes and new programming as directed by the Director of Clinical Services. * Maintain and refine hiring, training, and performance evaluation procedures to meet licensure, accreditation, and legal requirements. * Provide outreach by developing and maintaining effective working relationships with all related state, community behavioral health, and contracting organizations. * Assist in the preparation of departmental budget and demonstrate functional responsibility for administering the approved departmental budget. Demonstrate responsibility for purchases within the spending authority as designated by Director. * Represent the agency at required external meetings with funders, stakeholders, and other partner agencies. * Comply with and assure staff compliance with the agency's standard of care for service delivery. Participate in the Quality Management Committee; assist with Quality Assurance and Utilization Review. * Participate in ad hoc committees and work groups as assigned by the Director of Clinical Services. * Participate in agency fund raising activities as requested by management. What you’ll provide: * Excellent oral and written communication skills * Detail Oriented and strong organization skills * Dependable and reliable. * Ability to work in the community independently. * Strong internal and external customer service skills. * Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation. * Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners. * Strong computer skills including experience with Microsoft Office. * Must have a valid AZ driver's license with no major infractions in the past three years. * Must have a Fingerprint clearance card or be eligible to obtain one. * Must be at least 21 years of age at the time of employment. * If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required. Education and Experience: * Master’s degree in Psychology, Social Work, Family Studies, or other behavioral health field. * Experience working with substance abuse and co-occurring disorders preferred. * Associate Level or Independent Level licensure with AzBBHE is required. * Minimum of 8 years’ experience in the behavioral health field. * At least 5 years of supervisory experience including clinical program development and monitoring in a residential behavioral health setting. * Experience at a management level in budget planning and management, contract review and analysis, program development and implementation and regulatory oversight. * Working knowledge of all contractual and regulatory requirements of designated programs. What you’ll experience: * The typical work environment will be working indoors or community-based work, working out in the community. * Employees must be able to lift up to 15 pounds at times. * Occasional travel to training and out-of-state locations may occur as-needed. * Possibility to work from home may be necessary. What we’ll offer: (Full-time employees) * Generous PTO (15 days the first year) * 10 paid holidays per year * Medical plans (4 choices) * Dental plans (2 choices) * Vision plans (2 choices) * 403(b) retirement plan * Retirement Allowance * Company paid Life/AD&D and Long-term Disability * Voluntary additional Life and Short-term Disability * Tuition Reimbursement * Elder Care assistance * Pet Insurance and much more! EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF). EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason. EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Responsibilities

The Associate Director of Housing and Residential Services will oversee operations and services at assigned sites, ensuring quality clinical service delivery and compliance with standards. This role includes providing psychotherapy, monitoring departmental performance, and maintaining effective relationships with community organizations.