ADDITIONAL INFORMATION

Job Number25057404
Job CategorySales & Marketing
LocationThe Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000
ScheduleFull Time
Located Remotely?N
Position Type Management
The Ritz-Carlton, Melbourne sales team is seeking a sales superstar to join the team as an Associate Director of Sales to drive luxury sales accounts.

JOB SUMMARY:

Responsible for proactively soliciting and managing group and catering opportunities with significant revenue potential. In depth understanding of the sales process, market trends, competition, and customers. Ability to identify and evaluate business opportunities, bring a sale to closure, securing business with effective negotiation and creative selling skills.
Achieve personal and team related revenue goals. Drive guest loyalty by delivering service excellence throughout each guest experience. Commit to create unique, memorable and personal experiences that stay with Guests for Life.

CANDIDATE BACKGROUND/EXPERIENCE:

• A relevant University degree and/or 3 years relevant luxury hospitality industry experience

• Understanding the sales processes and market trends.
• Ability to bring a sale to closure, securing business with effective negotiation skills and creative selling abilities.
• Source, secure and maximize business across MICE segment for both residential and event-only business, SME Corporate Accounts and Sports.
• Effectively contribute to the overall sales strategy and success.
• Actively work towards KPI and Revenue Goals.
• Manage incoming group and catering opportunities for the property.
• Negotiate and manage client RFP and contracting process for the corporate market segment.
• Manage relationships and maximize revenue from assigned account base and industries.
• Strong customer development and relationship management skills.
• Knowledge of contractual agreements and legal implications.
• A desire to innovate and create; our guests come to experience a life less ordinary.
• Ensures a high level of exposure for the hotel through proactive sales solicitation, including client meetings, site inspections, attendance at industry functions and trade shows.
• Develop an annual strategy plan for the designated account portfolio in conjunction with Director of Sales.
• Work collaboratively with Marriott International Global Sales Teams on client development activities.
• Promote awareness of brand image internally and externally.
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Understands the overall market, competitor strengths and weaknesses, economic trends, supply and demand. Set strategies to increase market share.
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests in a timely manner.
• Rewards client through Marriott Rewards posting tool following Marriott SOP.