Associate Director, Patient & Site Engagement, Oncology at Johnson Johnson
High Wycombe, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

30 Jul, 25

Salary

0.0

Posted On

01 May, 25

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Chemistry, Operational Planning, Biochemistry, Case, Operations, Life Sciences, Interpersonal Skills, Communication Skills

Industry

Pharmaceuticals

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

QUALIFICATIONS / REQUIREMENTS:

  • BS degree or equivalent; preferred areas of study include Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy)
  • Minimum of 8 years in Pharmaceutical, Healthcare, or related industries!
  • Minimum of 5 years experience in clinical trial recruitment and retention strategy and execution; oncology therapeutic area experience is strongly preferred.
  • Strong clinical research operational knowledge and experience across multiple study phases (Phase I-IV); understanding of GCP and processes associated with study/site feasibility, study/project management, monitoring, clinical, and regulatory operations.
  • Line-leadership experience is strongly preferred (minimum 4 years’ experience).
  • Broad-based experience in data analytics/evaluation; ability to leverage, interpret, represent, and drive unbiased data insights into clinical trial operational planning.
  • Advanced skills to develop deep insights, uncover unmet needs, drive innovation, and inspire, develop, collaborate, and lead within a global matrixed team.
  • Exceptional interpersonal skills, including the ability to persuade, negotiate, and moderate conflict, alongside strong presentation and communication skills.
  • Travel up to 15% of the time, defined by business needs.
    Remote work options may be considered on a case-by-case basis and if approved by the Company.
    Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
    Belgium/Netherlands/Ireland - Requisition Number: R-010084
    United Kingdom -Requisition Number: R-012050
    United States - Requisition Number: R-012048
    Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
Responsibilities
  • Shape and execute TA/DAS/Program/Trial level programmatic patient and site engagement strategies in support of the overall Patient Recruitment and Retention Plan in partnership with regional and country teams.
  • Provide operational leadership over a team of PSE Managers and Operations Specialists, overseeing program and trial-level PSE strategies.
  • Develop and manage stakeholder relationships across the organization (including TA, DU and beyond) to effectively influence design-level patient and site strategies.
  • Ensure a strong connection to study teams, local teams, and vendors, facilitating transparent communication and alignment with key cross-functional stakeholders.
  • Influence study design and operational strategy at the asset/indication level to incorporate patient and site voices and insights.
  • Collaborate with site-facing roles on site-facing activities to tailor fit-for-purpose plans and tactics.
  • Oversee asset-level branding development and communications (e.g., naming, taglines).
  • Oversee the creation of site-facing materials and train site-facing teams throughout the end-to-end process.
  • Manage recruitment timelines to meet local submission processes, maintain documentation of recruitment development and implementation requirements to ensure quality standards are met.
  • Identify and provide Key Performance Indicators (KPIs) and conduct Return on Investment (ROI) analysis to assess the effectiveness of recruitment and engagement strategies and tactics.
  • Coach and manage PSE Managers and Operations Specialists to ensure the delivery and execution of PSE strategies, while supporting their career development.
  • Continuously identify and incorporate lessons learned, best practices, and opportunities for innovation.
  • Lead program-wide global advisory patient councils.
  • Oversee the effective strategic coordination of congress engagements with site and other industry stakeholders.
  • Map out data sources and partner organizations/suppliers to address representative clinical trials recruitment challenges.
  • Support building a data-based CRM tool tracking site engagement metrics.
  • May attend congresses to understand the PSE landscape within the indication/TA.
  • Mentor and support the onboarding of new team members.
  • Foster employee engagement, inclusion, and adherence to J&J Credo Behaviors.
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