Associate Director, Platform Engineering at S&P Global

, , India -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI-Driven Solutions, Automation, Technical Operations, Incident Management, Observability, Reliability Engineering, Operational Automation, Collaboration, Predictive Analytics, Incident Prediction, Security, Governance, Cloud Hosted Apps, Agent-Based Systems, Intelligent Orchestration, Scalable Architectures, Reusable Patterns

Industry

Financial Services

Description

About the Role: Grade Level (for internal use): 12 The Team: The team is responsible for providing high quality Support across a wide suite of products across business segments with Risk & Valuation Services (RVS) business line. The team works closely with a highly competent MI Tech Shared Service teams, OCTO teams, Client Services teams and the core project teams to maintain and improve the platform by strengthening security posture, managing client issues and senior stakeholders. Our work helps ensure that all products are provided a high-quality service and maintaining client satisfaction. The team is responsible for owning and maintaining our cloud hosted apps. What’s in it for you: This Senior Architect role anchors the Agentic AI and AIOps strategy within the S&P Global RVS Technical Operations organization. The role focuses on designing and delivering AI-driven solutions that modernize and transform Technical Operations, enabling intelligent automation, predictive insights, and proactive incident management across the TechOps lifecycle. As a hands-on technical architect and individual contributor, you will lead the execution of Agentic AI capabilities—bringing strategy to life through scalable, reusable, and production-ready solutions. You will work closely with Engineering, Product, and Transformation teams to embed agentic patterns into day-to-day operational workflows, ensuring solutions are reliable, observable, secure, and governed at enterprise scale. Key Responsibilities Design and implement Agentic AI solutions to enhance Technical Operations, including runbook automation, predictive analytics, and incident prediction, detection, and prevention. Drive the execution of the AI Ops strategy by translating vision into practical architectures, patterns, and working implementations. Architect and build intelligent agents that integrate with existing TechOps platforms, tools, and workflows. Create reusable blueprints, frameworks, and reference implementations for agent-based automation across Technical Operations teams. Ensure agent solutions are production-ready, with strong observability, reliability, security, and governance controls. Partner with Engineering, Product, and Transformation teams to embed Agentic AI into the full Technical Operations lifecycle. Lead adoption by demonstrating value, enabling teams, and promoting best practices for Agentic AI and AIOps. Evaluate emerging AI and agentic technologies and recommend approaches that align with enterprise standards and operational needs. Qualifications & Experience Strong experience designing and building AI-driven or automation-heavy platforms in large-scale, enterprise environments. Hands-on expertise with AIOps, agent-based systems, automation frameworks, or intelligent orchestration. Proven ability to translate strategy into executable technical solutions as an individual contributor. Deep understanding of Technical Operations domains such as incident management, observability, reliability engineering, and operational automation. Experience creating scalable architectures, reusable patterns, and technical blueprints. Strong collaboration skills with cross-functional teams, including Engineering, Product, and Transformation. Ability to balance innovation with operational rigor, governance, and reliability. Role Characteristics Senior, execution-focused individual contributor role High-impact, hands-on technical leadership Focused on delivery, adoption, and operational excellence Central to the evolution of Agentic AI and AIOps across Technical Operations About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.2 - Middle Professional Tier II (EEO Job Group) S&P Global delivers Essential Intelligence® that shapes decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

Responsibilities

The Associate Director will design and implement AI-driven solutions to enhance Technical Operations and drive the execution of the AIOps strategy. They will lead the adoption of Agentic AI capabilities and ensure solutions are reliable, observable, secure, and governed at enterprise scale.