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Associate Director, TB - Cash Management Product - Cross Border Product MY at CIMB Group Malaysia

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Management, Cross Border Payments, Correspondent Banking, Product Roadmap Development, Stakeholder Management, Risk Mitigation, Compliance, User Experience Optimization, Performance Analysis, System Testing, FX Management, Transaction Banking

Industry

Banking

Description

* Support development of product roadmaps and strategies to build our cross border network among correspondent banks, swift, and other cross border partners. * Support the strategy with our correspondent banking business and working our FIG stakeholders to build constant stream of bilateral business. * Identify business opportunities and/ or threats and drive business partnership activities to grow our cross border business * Keep abreast of latest cross border payment technologies and competitive landscape. * Work with other internal stakeholders and provide excellent support to ensure excellent UX for our customers using our online banking channels for cross border transactions. * Track and analyse sales, income, portfolio performance. * Work with technology teams to implement systems enhancements and perform testing. * Work independently while being able to support other the team members by fostering teamwork and collaboration * Develop proper processes and controls for risk mitigation and compliance with applicable policies and regulations. * Understand/define/track product metrics and collect user feedback to optimise user experience and performance. * Support post-implementation tasks such as user training, problem investigation e.g. payment rejections, post implementation review and escalation. * Be the internal product expert to answer product related questions

Responsibilities

Develop and execute product roadmaps for cross-border payment networks and correspondent banking business. Manage internal and external stakeholders to optimize user experience and ensure compliance with risk policies.