JOB DESCRIPTION:

Activision Blizzard plays a central role in the creation of epic entertainment by supporting our interactive gaming brands and studios with a diverse range of career opportunities across corporate functions such as Marketing, Communications, Legal, Human Resources, Finance and Supply Chain. Located in our global headquarters in Santa Monica, we encompass equal parts agility, creativity and rigor to enhance both the employee and player experience. To learn more, check us out at www.activisionblizzard.com or on X.com at @ATVI_AB.

YOUR MISSION

The ABK Workplace Organization is part of Activision’s CAO Organization and is responsible for delivering excellence through safe, cost-effective real estate strategies and services. With a portfolio of over 2 million sq. ft. across the globe, Activision’s workplace is a critical component to delivering on the company’s strategic goals while serving as a destination for employee collaboration and productivity.
We are seeking a dynamic and creative individual to lead the development of employee experience programs that support our collaborative and diverse culture. This role is responsible for curating and managing purpose-driven workplace experiences across various project types, including client-facing, non-client-facing, and global in-house center locations. The ideal candidate will have a passion for elevating the employee’s experience through strategic management of services, amenities, and programs that cater to both resident and hybrid workforces. As a trusted partner to business leaders, you will design and implement hospitality-focused initiatives that align with the company’s goals and values.
This role will be onsite, with possible travel required to assess and optimize program success across locations.

QUALIFICATIONS:

• Bachelor’s degree in hospitality management, Business Administration, or a related field.
• Minimum of 5 years of experience in workplace operations, food service management, or a related field.
• Proven leadership and managerial experience in driving holistic workplace experience initiatives and managing teams to deliver on strategic objectives.
• At least 2 years of experience leading and developing teams.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to craft presentations and business cases to C-suite executives, clearly articulating strategies and recommendations.
• Tech-savvy with a strong understanding of emerging physical and digital workplace ecosystems.
• Self-motivated with the ability to think strategically and tactically with minimal supervision.
• Demonstrated success in creating and implementing new programs, processes, and initiatives.
• Independent, with the ability to challenge assumptions and provide thoughtful recommendations.

• Lead and manage food and beverage programs, including catering, snack services, and onsite dining options, ensuring high-quality offerings.
• Oversee day-to-day operations of the workplace, including office environments, employee amenities (transportation, fitness, mailroom), and all aspects of employee experience.
• Manage a team of embedded service providers and vendors, ensuring seamless and consistent service delivery across all locations.
• Stay ahead of global workplace trends, innovations, and best practices to foster a growth-driven culture within the company.
• Track and analyze the impact of experience programs on employee satisfaction, productivity, and cost management.
• Evaluate and implement technology solutions to provide employees with easy, single-point access to workplace services and amenities via company platforms.
• Establish clear governance and policies to ensure workplace services evolve with the needs of both employees and the business.
• Cultivate strong relationships with internal stakeholders, including managers and leadership, to foster a positive and supportive employee experience.
• Build and maintain vendor relationships to streamline operations, enhance service delivery, and identify cost-saving opportunities.