Associate Director

at  YouGov

Company Description
YouGov is international market research and data analytics group, offering insight into what the world thinks.
We are a true platform business fuelled by our own in-house panel and proprietary technology tools and led by an elite team of expert researchers delivering custom and syndicated research solutions to meet the needs of our clients.
We speak daily to our panel of over 24 million registered members to understand opinion and behaviours around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.

EQUAL OPPORTUNITY EMPLOYER

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Job Description
Reporting directly to our Head of Products in Australia, you will be responsible for leading and managing accounts for organisations in the Consumer, Media and Financial Services supporting and developing a strong portfolio of clients and contributing to the wider YouGov Management team.
You will be supported by a team of researchers, as well by an expert in-house operations team. Your direct team will grow as your business remit grows.
You will need excellent communication and people skills to build strong relationships with clients and your own team of researchers as well as advancing collaboration across the broader YouGov team in Australia.
The Products remit includes a large range of clients buying into YouGov’s syndicated research offerings.

REQUIREMENTS

• At least 8 years of market research experience in an agency with relevant knowledge and experience in consumer research.
• Excellent interpersonal and communication skills with the ability to effectively present research findings to senior audiences.
• Advanced knowledge of quantitative methodologies, data analysis along with immaculate attention to detail and analytical thinking.
• Demonstrated leadership skills and the ability to mentor and develop a team of market research managers and executives.
• Well-developed influencing and negotiation skills.
• Ability to manage multiple client responsibilities.
• Excellent problem-solving skills including effective resolution of project issues that come up from time to time with clients.
  Additional Information

You will be responsible for helping to drive the commercials of the Australian Products team. Your role will include:

• Being a key lead in the management of client contract renewals; Ensuring contracts are renewed in a timely manner and are profitable.
• Identifying growth opportunities within existing client base
• Identifying at-risk clients and developing strategies to retain them.
• Using your research skills and knowledge of YouGov products to propose additional work across the client base.
• Attending ‘New Business’ (Sales) meetings to discuss usefulness of YouGov Data Product offerings to prospective clients.
• Assisting in developing the business more broadly, cementing an enthusiastic and can-do culture along with a winning work ethi